based on 40970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet stains were left and visible after paying extra for the bio treatment.
Stains were slightly visible after paying extra for the additional process scrubber (can't remember the name of the process).
Carpet was crunchy after drying
Randy Last name removed
Phone number removed
I apologize for your experience with your service. We do have a 30 day workmanship guarantee if the service wasn't to your satisfaction. We can set you up for a re-cleaning if you would like.
Zerorez is the best!
Reliable, professional, great job.
Professional and friendly. In time as wells
Quick and efficient. Quality looks good
Great service...start to finish!
The carpet came out so clean and the services were very informative.
We have used Zerorez for several years and have been satisfied
with the cleaning of our carpets.
This time we had Zak T and he used BrushPro on our carpets.
Our carpets look amazing!
We will definitely request Zak the next time we use Zerorez..
We love every part of the carpet cleaning and she told us what to do with spots and when we should call you next time.
Awesome job...
On time, efficient, satisfied with work. Not high pressured up sales!!!
They did a great job on the same day I requested a quote, everything looks good. I am very happy!
My carpet is much improved. Leslie was great. She was very efficent and personable.Thank You, Charlotte Nye
It workd
Quality of the result and speed
Your guys are courteous, competent, sweet - a joy to have in my home. I will never use another company. They are over the top - the best.
The person on the phone did not reveal that there was a sliding scale for how much it would cost to clean a room. The price she quoted me was basically nothing done to my carpet.....just water. I found that deceptive.
Also , the worker did not wear protective covering over his shoes. He really didn't appear to do much.
I apologize for your experience with your service Jane. We do have a 30 day workmanship guarantee if the service wasn't to your satisfaction. We can set you up for a re-cleaning if you would like.
Cleans great and and dried quickly.
Quality work.
Prompt, very professional. Did a fantastic job, my carpet looks brand new
The whole process from scheduling to the completion of the cleaning was effortless....great job too!
We wouldn’t get the results we have had with Zerorez from any other cleaning service! This is the 2nd time we had them do our carpets, and the results are always the best. Great service, fast workers and they explain an give you the estimate before they begin. Wouldn’t ask for anything more. Love Zerorez!
THE PROFESSIONALISM OF YOUR TECHNICIANS AND THE SUPERB QUALITY JUAN ACHIEVES!
My floors look great!
Fantastic service!!
EXCELLENT SERVICE
They clean well, with no residue.
Carpets feel and look clean. Casey did an amazing job. He was professional, informative and very pleasant.
amazing results - so very happy!
It was easy to get an appointment to have my carpet cleaned. I like the smell of your cleaning solution (power water) and the feel of my carpet after it was applied.
Your serviceman, Marcus Jackson, was very professional, thorough and quick. He took the time to explain the cleaning process and approximately how long the job would take. He also advised us on how to keep our carpet in good condition. I will be using you service again.
Zerorez did an outstanding job! I will definitely use them again.