based on 39696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was very friendly and helpful and the services provided were phenomenal!!! My floors have never been so clean!
Zerorez has done an excellent job on cleaning our carpets. The guys come in to look over the rooms to be done and explain what they will be doing. They are very nice and professional.
Carpets come out great!
The carpets look great, Zak was professional
The carpet is not as soft as I thought it would be after the cleaning
I love the fact that it’s safe for my family. Zero residue is left. I’m not concerned about chemicals leftover and harming my children.
Tech was very knowledgeable and explained prices and gave total price for the job before starting the job
Excellent service
Polite honest
Fair prices, friendly staff, great results.
Our carpets look fantastic and our representative (carpet cleaner) was fabulous. Very professional!
We had a great technician! Very friendly, efficient and Explained everything he was going to do and exactly what the cost breakdown would be. If we were to recommend Zero Rez, we would encourage others to request Michael J!
We were a little disappointed he came by himself, meaning the carpet under our furniture wouldn’t get cleaned (because that’s too much for one person to do). For the cost, we expected ALL our carpet to be cleaned.
the service people come in greet you and then get to work.
They do not stop to chat with each other. Very professional.
Chris was fantastic and worked extremely hard to get the pet stains out and the tile all cleaned!!!
Casey was very friendly and knew his job well. The carpet turned out good, with that said I thought the price was a little high for what was done. It was a small hallway and 17 steps. There was 2 soiled spots.
Great service, Carlos and Isaiah
Are very efficient and
Courteous.
I like how soft the carpet feels after cleaning !
The crew was punctual and did an amazing and quick job! I'm very pleased. Plus, my dog didn't suffer any asthma symptoms after the cleaning as she has from other companies who use harsh detergents. Thank you!
The guys were very Knowledgeable of all the products and the steps they took. They did a great job.
Simple because the job
Carpets look like new. Very satisfied.
The tech was very friendly and knowledgeable.
Excellent service technician. Very professional.
Your Techs are friendly and knowledgeable! 👍👍👍💯💯💯
Excellent service. Have, and still will recommend your company to others. You are to be commended on the very fine staff you send to our homes.
Lack of residue means my carpet won’t look worse in a couple of weeks.
The system cleans well. The technicians were great.... patient, kind and helped me finish prepping the house for the carpet cleaning.
Steve explained everything and asked if I had any questions. He was a very good representative of the company. Thanks for everything.
Technician was on time, explained the carpet cleaning procedure, provided an estimate and completed the job beautifully. We are very happy with the results.
Carpets look practically new. They Dry much sooner than other companies. The no smell, the special water they bring, and no chemicals, and no harsh soaps, all point to the best company for keeping carpets looking great.
The employees work so hard and have such a knowledge. They are a delight!
The tech did a great job, he wsefficient, neat and very pleasant