based on 41235 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez staff is professional and the products work well and minimize drying time.
175 for adding another brush is a bit high. I assumed from your adds that there would not be up charges which is why I chose you
Technician who cleaned our carpets was very good and took time to explain things to us.
Everything smells so fresh and clean--not covered up with something like other services do. Service techs are very courteous and know their business. I have recommended to several friends who also agree!
My carpets were so filthy and stained that I feared I would have to have them replaced. Mike came out and performed a miracle. My bedroom carpets look new and refreshed. My tile/grout looks new. Needless to say, I’m a believer in your product and have already referred your business to my friends. I can’t speak highly enough about Mike. What an enjoyable experience it was working with him. He is polite, professional, efficient and informative. You are fortunate to have Mike and hope he is recognized for his value to your company. Zerorez ROCKS!
Like the way carpets feel so clean. Every person that has come to house very professional.
Your kind technician and the quality of work
Marcus did a great job.
What I like about Zerorez is they deliver what they promise on the phone.
The technician that came to inspect and treat my area rugs was very thorough in explaining the ZEROREZ process. It gave me the confidence that ZEROREZ will do a fantastic job with my rugs.
Cameron did a great job cleaning the carpet,tile and grout. He also has a exceptional professional likable personality.
Always a great experience with Zerorez! Friendly, professional and never pushy!
The product/service sells itself. There are NO other carpet/tile cleaners that can compete. This was a first time with Zerorez even though I was aware of them. They will certainly get my business again and I will promote them as well. My tile and carpet look almost new and I was shocked at the grout cleaning. The service tech was professional, courteous and knowledgeable. Great job Zerorez
The technician that did the carpet was really nice explained everything that he was gonna do to the carpets we are Very happy with the results thank you
Great service on time so friendly
Very friendly and efficient
Very quick & professional!
Dropped off my rug and paid and was told I’d get a call in 2-3 weeks when it was done. I called a month later and told them I hadn’t heard from them. Was told it was done and asked how long it had been done. The man on the phone said “I don’t know, it’s done now.”
Came in to pick it up. Two men were talking so I waited for the employee to finish with his customer. Realized after a couple minutes it was two employees having a conversation about a carpet they were looking at. After waiting another minute or so they looked up and asked if I had been helped. We were the only three people in the room the whole time.
Looked at the carpet. Looks good. Asked how long it had been ready again and the guy said “I don’t know, could have been a week, we’ve been backed up.” Then they helped me put it in my car.
Everyone seemed great when I dropped off, but apathetic and slightly annoyed on pick up.
Mike did a great job on our carpets and we would give him a 10 Rating!
Great service, courteous workers and no hidden fees.
What you are quoted is what you are charged and the carpet looks great!
Great job........friendly service.
Anton K. did an excellent job cleaning our carpet. A very nice young man. He did all that was asked was very polite and friendly. We hope he stays with your company as we would request him to do more carpet cleaning in thee future. We will send him a thank you note in the near future.
Ernie & First name removed Boulder City, NEV
Professional, friendly technicians and quality carpet cleaning
The service guy was knowledgeable about the service we needed. He was friendly and professional.
You show up on time and do a great job
From start to finish this was the best experience EVER with carpet cleaners! Heard commercials on the radio and decided to give Zerorez a try! The technician (Marcus) we were blessed to have come by was beyond amazingly fantastic! Polite, informative and not in the least pushy. Seeing he was by himself made me a bit skeptical of how thorough of a job he could do at first. My fears were a needless waste of energy as Marcus did the most outstanding job I’ve ever paid for! I’d recommend Zerorez to anybody and even ask for Marcus as well!!!!
Everything!!! Chris was very professional and knowledgeable about your products... He did a great job on a very expensive couch.... Would absolutely recommend !!!!!
Thank you
Charlotte
Carpet looks like new. The guys cleaning where very nice and knowledgeable, quick and Thorough
The customer service was great, the representative sent to clean my floors was thourough