based on 40043 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looked phenomenal day 1- by day 2 there was light yellow solution that started to pop up which I assume is the pet Oder spray. By day 5 those yellow spots picked up dirt and there were massive dirt spots the size of the overspray.
I had to go buy carpet cleaner yesterday and hand spray all of the spots as it looked like I had an oil spill in my living room. I hand cleaned it and it def helped.
I do want to say that I love zerorez and the gentleman that was here is absolutely fantastic - I just think that going over the carpet one more time after the pet spray would have solved it
the guy that went out to my house did a phenomenal Job...give him a raise!
Thank you!
My carpet looks and smells great he got all the stains from the previous owners carpet is like new will not have to replace for a while now thank you
Steve,
Was very professional and helpful. He knocked down the job fast. I would highly recommend his to anyone.
You guys are the BEST!!
Thank you so much for always helping me make my listings look AMAZING!
Steve M did a wonderful job!! My carpet smells amazing and it dried in 2 hours THANK YOU
Super clean carpet! Your staff are excellent workers! Your company reputation is stellar! Will use you again and recommend you to others.
You did such a thorough job! It looks great!!
Very polite and great service
Excellent service, thoroughly cleans carpets & provides great recommendations for caring for your carpets.
High contact surfaces don’t appear to be lessened with your process, so nothing visibly different than a good vacuum.
Charging a little too much for a closet and a service charge.
Tech very professional and informative.
The detail and work ethic was great and much appreciated
Tech was very informed, nice and did a great job
I have been using Zerorez (Las Vegas) for carpet cleaning in our home every 6 months (we have 2 dogs) for the past 5 years. The no residue formulation is quick-drying & leaves my carpets looking like new! The technicians are courteous & professional. And the price is right!
The cleaning is great every time! The service technicians have all been awesome! Carlos and Kenneth were early! They were fast and professional. I will only use Zerorez on my carpets.
My carpet looks better and feels better than it ever has. John was amazing and very professional.
90% of the time I get an excellent job. Saturday was good except for the stairs need a little more work. I know you guys will come back and make it right :-)
Safe, efficient, friendly, and overall just a great job. First time customer, will use again.
everything
Had some spots that I can still see on carpet.
Prompt and efficient. My 20 year old carpets look and smell new.
The carpet dried faster and was smoother and softer than other carpet companies I've used in the past.
Cory was very nice and professional! And, my tile looks great!,
Great job
Very professional and left furniture and tile very clean.
Michael did a great job! Professional, friendly and helpful.
Not messy
No residues
Quick
Good price
I didn't stay while the carpet and tile was being cleaned, someone else was there. The next day, the family room looked as if it was cleaned with dirty water all over. Its kind of gray now. Some of the edges of the tile isn't clean either. The rest of the tile looks amazing.
I'm really disappointed because I've watched you on The Morning Blend and seen your TV commercials for a few years and I was looking forward to your business.
I did tell the tech that we hadn't professionaly cleaned in over two years, that we have an over the counter carpet cleaner.