based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make it affortable. Elderly persons on a fixed income of social security would benefit greatly for this service. As we age we can no longer keep our home as clean as we use to. If affordable on the limited money it would be great to get things cleaned.
Zerorez did a great job on my carpet the young man was very nice, and he was finish before I knew it. I will be calling zerorez to clean my carpets again it was a great price.
My carpet looks and feels amazing!!
Fast, affordable, personable, safe, friendly, and responsive service.
Very professional and efficient and outstanding job!
They couldnt do the refinishing on my wood flooring, as they no longer do that service, but
they cleaned my grout, and did a great job.
On time quality service.
I like that the cleaner is natural and carpets come out so clean and fresh. The price is also very reasonable. Everyone was very friendly and helpful.
The technician was friendly and very knowledgeable about the products available and prices. He explained everything prior to doing it and was quick and respectful
Your guy comes, he does his job, and he leaves. Simple transaction.
Zach our service tech was very knowledgeable and thorough in explaining our different cleaning options. We are very pleased with how clean the carpets are after they dried. Would definitely recommend.
Julian did a WORLD CLASS job for us and having followed this young man even from his previous employ, I have come to expect nothing less from his capable caring and thorough attitude and can-do spirit.
Please extend our thanks to Julian for exceeding all expectations and we look forward to working with him AND Zerorez again in the future.
Regards,
Casey and Kellie Jones
How well my carpets and upholstery is cleaned.
The cleaning of the grout in the tile floors was a big disappointment. Upon completion of the job, the serviceman said that certain areas of the grout would appear darker than other areas until they were completely dry. While some areas of tile in both the kitchen and bathroom look fine, there are portions that look like very little, if any, effort was expended.
Everyone was very nice and professional. Chris and his partner explained the procedures, pricing and also walked me through the after care. They were kind and courteous.
Zerorez did an excellent job. They came early. John was very professional and answered all questions. He went above our expectations. I will recommend Zerorez and John to family and friends .
Military discount
Excellent customer service.
Technician was great (Kevin) explained all prior to starting and did a great job.
Will use in the future
Zerorez has wonderful customer service. Quick appointments, and they show up when they say they will. The service technician, Casey, did a great job on my carpets and tile. He did exactly what I asked, and wasn’t pushy. Very nice!
Service
I was VERY pleased with the final job on my carpets. I'm so amazed with the final results! I'll MOST definitely use this service again. Yes, I shall share the word of great customer service and send referral your way.
Thank you from a very pleased customer.
Ken & Vickie
Professional & my rugs looked great.
Cost was appropriate
On time, professional, friendly, and a great job well done ✅
great customer service, tech was very friendly & professional, did a great job was on time and got the job done in a timely fashion.
Better than traditional carpet cleaning/ shampooing
The gentlemen were vert cooperative and did a perfect job of cleaning a very dirty carpet.
The gentleman who did the job was very courteous and friendly. He explained everything he was going to do. Worked diligently and was done in no time.
Just that it gets clean
Friendly, Efficient and Clean!