based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet feels very clean After cleaning. The technician is professional and detail-oriented when cleaning my carpet.
Zach did a great job of cleaning our house carpets .
Quick thorough service
Making appointment for the time and date was a great experience with a cheerful staff member. Like there reminds via text. Zach the technician did a amazing job on cleaning the carpets. Like how he called to let me know how many minutes away he was, wore a mask, very courteous, polite and well dressed with the Zerorez shirt. He was very conscientious to not bump or scratch anything plus cleanup any water drips. What a hard worker Zach is...he a great asset to your team.
Great customer service; on-time arrival; friendly professional techs who pay attention to detail; chemical-free; fair price.
product very good service tech great
I liked everything about your products and service!! Talon was great. Very personable, knowledgeable and courteous. My carpets look great!!!
I’m happy Zerorez reach out to me about my services I received on 8/22/20. I was unable to complete one on that day because it kept going to my last service. Any how. I wanted to tell you that Isaiah ( the technician) did a great job. He was able to come earlier in the day which work out perfectly. He was super knowledgeable about the cleaning processes. Such a nice young man. With customer service like that I will always use Zerorez!
Great customer service and he did a great job!
It looks very nice. Thank you
First time doing my tiles; the service technician was very professional
Technician new what he was doing, carpets , rugs , couches looked better than when other companies did them. He was quick and very nice to chat with. Overall great experience
Carpets dry quickly.
First time user of zerorez. Ricardo was very thorough and explained the entire process. I was so impressed by the results i had three rugs done when he was done. The results were amazing!
Cleanliness, dries quickly
Very timely, friendly, & helpful. Great job on the carpets!
Great customer service and great results!
Did a great job, professional!
On time and the carpets looked great!!
Natural products are used, great care and customer service, and very thorough!
Great customer service and my floors look great!
Aside from great product, Julian is a true professional. Knowledgeable, courteous, friendly and professional. Great work ethic and amazing customer service. Took the time to explain everything in great detail. Truly an exceptional employee!!
Technician was very thorough and fast.
The technician explained all the charges and I OK'd them. It would be helpful to see the quote in writing right away in addition to the verbal quote.
The work was done quickly and thoroughly and looked great.
Your technician, John was very nice and took great care of our home. We recommended biohazard treatment to that pet stains and odors, which we greatly appreciate!
He was pleasant and called ahead of time to give us a heads-up on his arrival.
Couldn't have asked for a nicer technician. Thank you!
They keep my carpet looking brand new!
I’m very happy with zerorez. Been using them now for several years and my very old carpet still looks good. The company and employees are friendly and helpful. This is a great value for the money! Virgil
Zack C. Called 20 min ahead of arrival which as such was great !
He was personable, efficient and very professional. He was able to remove a very stubborn stain which surpassed my expectation.
I’d highly recommend ur company to my friends
K.N.
The guy that was sent accidentally pulled my curtain out the wall and acted like he didn’t know what happened.
Great service would use again