35699 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zach was amazing! My carpets always look like new when he’s done .
professional service
Carpets look soooo much better. Thanks
Hardworking and polite technician. Thanks!
Although I was charged much more than originally quoted and that aspect was disappointing , overall I was very pleased with the outcome of the cleaning.
Zerorez always does a great job. Michael, the latest technician was professional, friendly, and did a great job.
Great service, Todd and Dave were great definitely recommend service again!
Arrived on time & did a great job.
I was uncomfortable that your employee was on his phone in my bedrooms while cleaning. Given your statement below, I prefer not to comment further
I've used Zerorez for about 15 years and have never been disappointed with the results. Having 2 Lab dogs, Zerorez has always been able to remove stains due to "accidents." The techs have always been clean cut, personable and through.
The serviceman was very helpful and knew what he was doing. Our carpets are clean, look nice, and they dried quickly. We will be repeat customers. Thank you
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The gentleman that was here was very friendly, very courteous and did a terrific job. I will recommend your services to everyone.
Everything went very well. The tech showed up on time, explained our options, and he got to work and completed the job. This is our 5th or 6th time using Zerores and we will continue to do so. We hope you had a wonderful Thanksgiving. :>). Lastly, please change the email in the account to WPhone number removed@outlook.com My wife does NOT want to receive emails from or about Zerores any longer. Thank you.
Efficiency and affordability
Quick and efficient!
My carpet looks fantastic! The representative sent to service my job was very efficient & did a terrific job.
Super fast. Right on time and the work was fantastic
Thank you
great
reggie was wonderful
helpful and personable
You did a good job but it was very expensive and that were a few spots left behind the next day.
Great service!
The cleanliness and speed.
Great job on my house. Victor did a great job!!
It dried quickly!
The associate that helped us was very good at her job cleaned our floors very quick and efficient she was very professional and kind and considerate would definitely use her again.
Friendly and knowledgeable staff. Very good and thorough job. Carley came out great!
First time user of Zerorez.. Scott is a very thorough techician and he worked extremely hard to remove spots, and dog strains in 25 year old carpet. He gave extra attention to traffic areas, and nicely explained the technology of Zerorez. We are very pleased with our carpets, they both look and smell so much better.
Professional service and product, I am a repeat customer!
The technicians are always very professional and helpful. My rugs always look and smell clean and the drying time is quick.
The tile floors I had cleaned looked great! I also had one bedroom of carpet cleaned. The carpet was heavily soiled because of dirt from shoes. The carpet looked clean but you could see the outline of where the dirt was. It looks a lot better than it did but I can still see the outline. The only improvement I would recommend is if the technician gave me an option to add an additional cleaning to the room to get the rest of the dirt out.