35683 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional. They cleaned an area rug and I am very happy with the outcome. I would hire them again.
Setting up the appointment was fast and easy. They were able to accommodate my schedule. I was given an estimate and we discussed what additional services, if I selected them, would cost. The technician, Justin, was great. he surveyed the rooms that I wanted to be cleaned. He made suggestions for additional care to my carpets and explained the cost of each suggestion. He performed the cleaning quickly and painstakingly. The entire process was completed quickly. I was extremely pleased with the results and the reasonable cost.
Great customer service, professional, polite. Very knowledgeable, and informative
They're are efficient and clear about the condition of your carpets. It doesn't take long for the carpets to dry.
More affordable
Do not use chemicals ,use only water affordabillity, service was exellent.
Very well mannered technician that did an outstanding job and explained everything
Arrived on time, very polite and knowledgeable. Gave us options of what we could add to the carpet cleaning. Explained all processes to us.
Justin did a great job, he was in and out before we knew it.
So glad our friends recommended Zerorez to us.
The carpet cleaning is always great. We had the grout done for the first time in 3 years and it looks brand new. Our tech was very kind and thorough.
Timely and efficient!
Other than a little haggling over price, I was very satisfied with the end results, price and carpets! Would use your service again!!
The best part is that there are NO CHEMICALS! Your prices remain competitive.
Excellent service and great job.
They are awesome
My carpet looked great after the deep cleaning/still does & the 2 gentlemen were very nice.
Everyone was so friendly. Had my tile clean boy what a different!! It was amazing
Micheal did a great job and the results were very good.
On time and a job well done
Jacob very professional and courteous. He did an excellent on the carpet and explained everything he was doing.
Louis was great!!!
He was efficient and prompt!
He did a great job on our carpets!!!
Best carpet company in Vegas
The agent you sent did an excellent job. The carpet is much cleaner and he did not leave a lot on water in carpet, so it dried much quicker.
My service tech was professional, friendly, fast, explained everything to me and made my home beautiful!!
Prompt, courteous, and professional.
The customer service was excellent
All inclusive. A few choices at the beginning of the cleaning event and everything gets done. Leslie was exceptional.
Courteous and knowledgeable staff. Good value for the money.
Tile and grout cleaning.
The Technicians were very personable and knowledgeable in response to my questions, especially Scott!
I would wholeheartedly recommend your company and scervices!!
When Zack left, our dining room carpet was spotless; all of the ink stains had been removed. Unfortunately, I was very disappointed to see the one worst spot reappear the next day after the carpet had thoroughly dried. Oh well, we tried.
The gentlemen who came were so helpful when it came to us making decisions about which service to get. For the first time in a long time, I felt very comfortable for what it is I paid and the results of the service. We needed service immediately upon moving in and they were there the very next day!