based on 35706 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was friendly and competent.
On time, knowledgeable technician, soft clean carpet & unimaginably clean tile entryway.
The individual special treatment area was a bit disappointing given the up charge amount. The tech was amazing he did a great job overall. Was on time very careful, could not be more happy with him but the extra treatment was too expensive and did not produce expected results.
I like that they use their own water. They are always professional fast and efficient!!!
Prompt, friendly employees. Professional demeanor. Carpets looked great after cleaning, soft not crunchy carpet afterwards. Very satisfied!
We have used Zerorez 3x and have been very happy every time! John did an excellent job today!
Friendliness and prompt service
I use your company for all my investment properties. Quality service and promptness!
I thought I would have to replace the carpet in my guest room. I had a roommate and she was only there 6 months. I don’t know how she managed to get the carpet that dirty and nasty in 6 months. I thought it would be impossible to get those stains out. But you guys did it and did a fantastic job!!! The carpet looks new!!! I would highly recommend this company to anyone looking to get their carpet cleaned!!!
EVERYTHING!
GREAT!!
The service was excellent. The technician was on time and wore a mask and foot coverings. (Of course, the customer should wear a mask too as a courtesy). The carpet was beautifully cleaned and the price reasonable. I would definitely recommend Zerorez.
Always great, carpet looks great much longer. Victor was great!
Show up at the agreed time
This is my second time using and this time my white carpet still shows spots. Todd that did the work was very nice.
How well they explained what they were going to do
Our carpets looked new again. Zack was the young man that cleaned our carpet. He was hard working and very polite. He had great customer service. We highly recommend this company.
Wonderful service. My 21 year old carpet looks like new.
As always ZeroRez service and technicians are great. The tech that took care of us, Isaiah, was the best and did an exceptional job! Thanks for your service Isaiah and ZeroRez!
very pleased with results. friendly tach
Very quick!
Process was quick, efficient, and very friendly/professional service.
Juan was great and the carpets look amazing!
Very professional, great customer service, technician was respectful, competent and efficient. Did a great job - will definitely use Zerorez again!
Nothing just not a fan of the marketing technique. Your process would do well in Websters, defining the "lost leader" concept.
The way my carpet is cleaned. And their promos are great.
We have used zerorez for a few years and have been extremely happy with the results.
Our floors and carpets look and smell Wonderful. Zerorex workers are polite, and knowledgeable regarding tile floors and carpets. They are respectful. They wear face mask & shoe covering. They are clean. We are 100 percent happy with their work.
thank you 😊.
The dirt was lifted from carpet and even though it is an older carpet, it looks so much better.