based on 35585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast easy going, great service
Customer service was great
Always a great job exclamation
Everyone was very professional, plus they showed up on time! Totally meet my expectations!!!
The 2 gentlemen were efficient, kind and did an amazing job
Prompt service and great results! I’d definitely recommend them!
I like how he explained and showed me how the process works and he took his to make sure all my carpets were clean and fresh.
Very professional and carpet looked like new! Thanks
Easy to schedule, very professional cleaner. Seemed to do a good job. Prices are reasonable.
Team members are friendly and do their best to give the best pricing possible. The work is done quickly and looks amazing.
The service man was very polite and answered all my questions. The carpets and tile floor look and feel very clean. The carpet feels silky smooth with no residue! Love Zerorez!
Great customer service
I always now, get the best amazing service! The carpets are so fresh and clean Love, love the products they use!
See you in 6 months!
Friendly service! I needed a last minute appointment. Initially there was nothing available but I was asked if I would like a call back in case someone canceled. I accepted the offer. Within an hour I was called back and was able to get an appt for the day I needed. Additionally I needed a balcony cleaned as well but forgot to mention when I scheduled the appt. I asked the technician and he had no problem accommodating the request and quoted a fair price and It looked fantastic when he was done. All last minute and got great customer service from the initial phone call to the end. Great job!
Quick response and friendly service. I would highly recommend Zerorez!
Once again, you delivered over and above. Zack was courteous, knowledgeable, did a great job, and clearly a great ambassador for your company. Keep up the good work.
My tile and carpets are clean!!
My technician Michael was very courteous explained to me the different processes he would be using in my home to get the carpet clean. How each processed worked and what it did.
Clean!
The technicians were very polite and professional. I have used Zero Rez for years; wouldn't consider changing my cleaning professionals. They're teams are great!
Good job, but overpriced!
The first several times both myself and my wife felt like the service tech went above and beyond. Taking the extra time to actually go over certain areas, we used you guys probably 5 times now but once again it seem the service hasn't gotten better the last 2 times! Could it be the service tech themselves? Btw, we've always tip them even though the carpet just doesn't look like the first few times.
Great service! Carpets are not saturated and dry fairly quickly. Very happy with service!
The nice man who cleaned our carpets was very professional and helpful. It was a great experience!
The man who Came to do the carpet cleaning did a wonderful job in regards to explaining the chemicals and how they work and he was very polite and professional!
We will definitely be using your company again!
Thank you!
Mary
Price, quality, value, courtesy
clean no residue
Arrived promptly as scheduled, called in advance of arrival with ETA. Tech was knowledgeable, informative and highly capable and skilled, taking great care to not damage furniture. Very pleased with ZeroRez and you have gained a permanent customer who will not hesitate to spread the word!
He was on time, knew what he was doing and was very pleasant.
The result was excellent, the stains came out beautifully. The gentleman that cleaned my carpet, Ricardo, gave excellent service and was very pleasant and professional.