based on 41506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love that no chemicals are used in your cleaning process. Kinda pricey if not a special.
I like the biodegradable products. Your Technician was very knowledgeable.
We really like your services! The technician is always very friendly and professional!
You let us know when you will arrive. The workers are always very polite and helpful
You do a good job.
I do think that $122 is too much for cleaning a small love seat.
service was good a little expensive
I really liked the technician who gave us service. I have used zerorez before and I want to comment that you have left a dirt line at the edges of my carpet where it meets the wall. I pointed this out to our technician...He worked on it and it was greatly improved. He said there was a special tool that would remedy this but he no longer had access to that. You should provide that to all your technicians as this would leave a much better finished product!!
I had my tile and grout cleaned the other day and it came out extremely clean. I was especially surprised at how clean the grout looked. Will and Myron did an excellent job. They were courteous and professional and both are an asset to your company.
The carpet were cleaned and didn’t take 72 hours to dry! The carpet was cleaned fast and efficiently. Ricky the technician was very friendly and professional as well as thorough in his cleaning of my carpet!
Our carpet looks amazing, thank you!
Carpets were treated and cleaned quickly and staff were courteous.
Great service
Will & Myron were the best. Very personable; very thorough, Wore booties when inside; set up the wall protectors. Overall they were a well oiled team. And the carpet looks really good. Many thanks.
Zerorez did a great job. He was on time, friendly and professional. I've used them at home and at work and I'm always happy with the results.
The service was really amazing. You're service was above & beyond. Your technician was great. If I can give him a 10 out of 10 I would give him a 100! I will be using your service always
When he cleaned the tile, it was a 10 but when he sealed the tile it was only a 5.
I sealed the marble tile, it had a 1/8 of of an inch grout line, it smeared the marble tile.
I did it 14 years ago, when it was new, by one of those old-fashioned mustard dispensers, carefully and I did it fine.
Michael was very helpful and thorough.
Great service and even better customer service!
This is the second time I have used Zerorez and an just as happy as I was after the first. Their Tech are friendly, professional, and seem to really care about doing a great job for you. The house smells so good when they are done...none of that gross chemical smell. Not only do I highly recommend them, I wouldn't use anyone else to clean my carpets.
Did a great job.
The technicians are always awesome. Quick service. House does not smell like chemicals after. Great price with no heavy attempt to oversell.
The stain is still in my carpet and it smells so nothing was cleaned in my opinion.
Greg our technician was wonderful! His great personality and awesome customer service was refreshing! We will definitely request him again. The worked he performed was great. He did exactly what was asked of him.
Lots of carpet still looks the same. Urine spots as if not even cleaned
I am so happy with how my tile and carpet turned out! Will & Jasper were great and they went the extra mile to make sure I was satisfied with the clean. I will use Zerorez again and recommend them to family & friends.
Didn’t disappoint. The tech was great! We had the pet treatment and then the coating over the top. It’s been 48+ hours and the urine smell is noticeably worse then before the cleaning. I thought maybe it needed to dry further (maybe it still does) but I didn’t expect to bring the smell out more; the opposite actually.
Fast service, thank you.
TJ arrived on time, was very courteous and knowledgeable. He did a GREAT job on my carpeted stairs and I will ask for him when I need it done again.
Very prompt at appointment, discussed what I wanted, neat, and got right to work…
The job was done quickly and efficiently to my satisfaction.
Quick and ckean
Cory did a great job.