based on 41506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tracey was my tech. He was fantastic.very pleasent and very helpful and polite. Explained all the services that zerorez supplies. My carpets look wonderful he was here on the 19th.
The 2 guys who came were respectful and curtious and did a great job
I’ve used Zerorez for years and love their service!
I am very satisfied with the excellent job the the young man Ricky did for us. He was very
friendly, very well informative of what he was was going to do and gave us advise on the best way to care for the carpets. He was fast and efficient.
Great customer service, outstanding technicians and carpets that dry quickly .
Very pleased with carpet cleaning. Happy carpets dried quickly. Excellent customer service.
We agreed on a price of $99 for the same space you did the first time you came this time I was charged $172 and the spots I needed cleaning did not come clean
I have never used the tile / grout cleaning service offered before but the equipment did an amazing job of cleaning the tile and grout lines back to like new condition! I was very impressed!
Customer service was great.. Will and Jasper did an extremely great job!
No sticky residue from chemicals left behind!
Very efficient and thorough.
Great
Michael is such a hard worker and kind
The quality of service is excellent. However, the price for the service is starting to be a concern. $219 to $301 for same service as previous year. Also had a coupon special. Will have to consider other options for future cleanings. I would appreciate a response as to whether there was an error in this year's charge.
Tracey was a terrific tech! He explained exactly what he was doing, made some suggestions and was very thorough with cleaning.
On time great job every time !
great services
Friendly people. Carpets look great.
Will, and his partnerrt (name forgotten) seemed genuinely interested in doing a good job....and did.
Fast scheduling great customer service
Quick response to requested appointments, friendly, professional, knowledgeable, and thorough technicians with great communication skills.
Great customer service
Figure out how to to get your prices down a bit. I only had it done because I am disabled and did not have much choice. I have used you before and it wasn't near that expensive. It seemed a bit expensive for 500 square feet
Very polite good job but have one spot concerned about
I have only used Zerorez since I moved into my current house, six years. I have 2 toddler grandchildren and they are worse than having a pet. They are very messy. I posted before and after pictures on facebook and will always use Zerorez. I can never believe the great way my carpets look after you guys have been in to clean.
I highly recommend ZeroRez to anyone I’m 100% satisfied with the results Carlos was extremely professional & very nice
I had Will as my lead guy. Both of the guys were very professional and did a great job.
Fast and friendly and gets the job done correctly!
We are very happy with your recent service to our home. We were especially pleased with your service provider, Cory. He was on time for our appointment, was courteous, well informed about your products and service. The carpet he cleaned looks very good and we would not hesitate to call for service in the future.
Marcus was great! Friendly, on time and worked very efficiently. Thank you!