Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39680 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 17, 2022 — Rated 10 out of 10 by D.H. Zerorez Las Vegas
What do you like about our products and services?

Efficient and effective

Report a concern   August 17, 2022 — Rated 10 out of 10 by Dave Martin Zerorez Las Vegas
What do you like about our products and services?

Zerorez comes on time and always does a great job. We have been using Zerorez for over ten years now.

Report a concern   August 16, 2022 — Rated 6 out of 10 by R.O. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

We would like a discount due to the disruption of our yoga and work flow, and due to the fact that our full office was not cleaned because we did not have the opportunity to move items covering parts of the floor.

Report a concern   August 15, 2022 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

On time, quality job, good price, nice workman

Report a concern   August 15, 2022 — Rated 10 out of 10 by K.D.L. Zerorez Las Vegas
What do you like about our products and services?

Quick and affordable service. Easy scheduling.

Report a concern   August 15, 2022 — Rated 10 out of 10 by L.F. Zerorez Las Vegas
What do you like about our products and services?

Carpets look like new when they are cleaned by Zerorez!! And those carpets are 21 years old!
All employees have been very nice and helpful!
Thanks Zerorez.

Report a concern   August 15, 2022 — Rated 10 out of 10 by Remy Abadilla Zerorez Las Vegas
What do you like about our products and services?

Tracy was polite and accommodating.

Report a concern   August 15, 2022 — Rated 10 out of 10 by P.S. Zerorez Las Vegas
What do you like about our products and services?

Great technician

Report a concern   August 15, 2022 — Rated 10 out of 10 by M.S. Zerorez Las Vegas
What do you like about our products and services?

I appreciated the prompt appointment and appreciated the technician's (John) honesty regarding what did and did not need to be done regarding the cleaning of our carpet.

Report a concern   August 15, 2022 — Rated 10 out of 10 by Flo Tyler Zerorez Las Vegas
What do you like about our products and services?

Technician was knowledgeable and profession. I'm very satisfied with the cleaning.

Report a concern   August 15, 2022 — Rated 10 out of 10 by J.M. Zerorez Las Vegas
What do you like about our products and services?

Everything was great. The tech was very friendly. He actually got a stain up from the carpet, that other techs couldn’t. Outstanding!

Report a concern   August 15, 2022 — Rated 10 out of 10 by S.D. Zerorez Las Vegas
What do you like about our products and services?

Great service tech. Friendly and professional.

Report a concern   August 15, 2022 — Rated 6 out of 10 by D.I. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

There were a couple of stains (which I noticed after the carpets were dry) that were not removed. Also, when I scheduled the appointment (I should have asked) the rep never informed me that the rugs would take 4-6 hours to dry (which it actually took about 10+ hours to dry). The CS rep on the phone was nice, but not very personable. Unfortunately, I will not use this service again.

Report a concern   August 14, 2022 — Rated 9 out of 10 by R.B. Zerorez Las Vegas
What do you like about our products and services?

I was disappointed when the service guy was just in the door and started with the upsale stuff. Everything he had could have been done during the initial contact. I was expecting one price and found that to get what I really wanted doubled the cost. The initial contact was told we had pets. Was pet spray included in the initial quote - no. Initial quote was based on a 200 sf room. Somewhat small by Vegas standards. But no one stated that and our rooms were estimated as “close”. Lastly, our initial contact was stated as “two rooms and a hallway “. This was entered as three rooms - no dimensions. The technician and I had to wrangle this out. In summary, the technician and the service were very good, but the initial contact and quote were not good. I was not pleased to have my anticipated cost doubled with the guy in my house and guests arriving the next day.

Report a concern   August 14, 2022 — Rated 10 out of 10 by R.Y. Zerorez Las Vegas
What do you like about our products and services?

Customer Service! Angel was friendly and professional and it was obvious how much he takes pride in his work.

Report a concern   August 14, 2022 — Rated 10 out of 10 by H.L. Zerorez Las Vegas
What do you like about our products and services?

Team was on time. Polite and carpets looked great after project was completed. We have used Zerorez before and always have great results.

Report a concern   August 14, 2022 — Rated 10 out of 10 by B.H. Zerorez Las Vegas
What do you like about our products and services?

I will recommend them any time.

Report a concern   August 14, 2022 — Rated 10 out of 10 by D.D. Zerorez Las Vegas
What do you like about our products and services?

Technician was very friendly and professional.

Report a concern   August 14, 2022 — Rated 10 out of 10 by Helen Togans Zerorez Las Vegas
What do you like about our products and services?

Everything went along perfectly. The two guys did an awesome job cleaning our carpets and grout.

Report a concern   August 13, 2022 — Rated 10 out of 10 by J.F. Zerorez Las Vegas
What do you like about our products and services?

John was great!

Report a concern   August 13, 2022 — Rated 10 out of 10 by Randi Chatterton Zerorez Las Vegas
What do you like about our products and services?

Great customer service, knowledgeable service technician, and my carpets and tile/grout look amazing

Report a concern   August 13, 2022 — Rated 10 out of 10 by Irene Jensen Zerorez Las Vegas
What do you like about our products and services?

Always clean my carpet very well.

Report a concern   August 13, 2022 — Rated 10 out of 10 by C.I. Zerorez Las Vegas
What do you like about our products and services?

Easy,friendly and good price

Report a concern   August 13, 2022 — Rated 10 out of 10 by Wendy Lebiby Zerorez Las Vegas
What do you like about our products and services?

It’s chemical free. Will was my technician, very knowledgeable and professional! Very pleased, will recommend to fam and friends for sure

Report a concern   August 13, 2022 — Rated 10 out of 10 by Lilly Perry Zerorez Las Vegas
What do you like about our products and services?

Great staff and they actually cleaned my carpets unlike others who just soak them and leave the smells behind. Even the new guy that was assisting was awesome

Report a concern   August 13, 2022 — Rated 10 out of 10 by D.M. Zerorez Las Vegas
What do you like about our products and services?

Good Service and good work

Report a concern   August 13, 2022 — Rated 10 out of 10 by G.B. Zerorez Las Vegas
What do you like about our products and services?

Wonderful, friendly and efficient service!

Report a concern   August 13, 2022 — Rated 10 out of 10 by P.H. Zerorez Las Vegas
What do you like about our products and services?

prompt service. friendly employee, answers questions.

Report a concern   August 13, 2022 — Rated 10 out of 10 by Josie Leavitt Zerorez Las Vegas
What do you like about our products and services?

I loved the guy who came by and did our carpets/sectional! He was quick, nice, and did a great job! Also had really good communication about when he was headed over/finishing up

Report a concern   August 13, 2022 — Rated 10 out of 10 by Nancy Lambert Zerorez Las Vegas
What do you like about our products and services?

Articulated clean personable employees. The good work ethic and attitude of these people were outstanding. Did the job quickly and expertly. The couch they cleaned looks like new again and the carpet is clean and my granddaughter can play on it. Great job.


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