36814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales representative was very friendly and very informative. The pricing was affordable.
Technicians and equipment were spot-on.
Clean and modern handled with care and expertise.
Results exceeded our expectations.
Jack.
Outcome is great send process is fast
I like the service as always and the way it always turns out, and your services texts are always very nice and respectful
They were very professional and the results were amazing!!!
Non toxic
good job
Zero Rez shows up on time and very organized and the carpet is awesome after. I could ask for more.
Fast, on time efficient, professional
I have used zeroed services for several years and absolutely love the results every time!! The technician that cleaned my carpets on Saturday February 5th was just great and did an awesome job. For me there is no other options for carpet cleaning you guys are the best!!!
Fast and friendly and great clean results
Co worker
Excellent !
Prompt
Professional and very efficient.
He was very polite and efficient I like them very much
Our rep was amazing.
My husband and I are very happy with your carpet cleaning services. The carpets are clean, smell fresh and our allergies are not bothered. Thank you Zerorez!
Quality service
Broke loose a corner wall trim and was not told about it. Didn't look like carpet was clean after it was dry
Easy. Friendly. No residue. Nice receptionists. Gets clean well. Professional technician. Keeps sq ft on file.
Zerorez is definitely the best carpet-cleaning service in Las Vegas, and we have tried them all. TJ was awesome, as well. Thank you to all for being at the top of your game!
Greg was a great guy and did a great job !! Would highly recommend Zerorez !!
I highly recommend this company for your carpet cleaning needs. They are fast, efficient, and super friendly! The technician gives you a courtesy call to let you know when they will be at your house and explains the process thoroughly. Very respectful of the property as well.
Great cleaning, nice technicians, no stinky perfume smell!
Will did a good job and explained everything that was done, He is an asset to your company!
Eric was so professional and helpful. My carpets look wonderful! I am very pleased!
They clean thoroughly getting all the dirty out of my carpet
My tile floors look great, like new again. Marcus did a wonderful job. He was very professional and a good asset for your company.
I’m not even sure where to start. I was first quoted over the phone a $200 carpet cleaning that consisted of 4 rooms and a hallway. When the tech got here we explained to him that we just wanted 2 rooms and the hallway. He then proceeded to sell us on a “bio treatment” for spots we had from our dog but told us he would give us a “deal” and it would just be $35 for the one room and he would do the others on the house. Lastly, he sold us on couch cleaning for $200 which we were totally fine with.
The spots never came up, the carpet price was still $200 even though we subtracted 2 large rooms, the $35 bio treatment turned into x3 and the spots are still in the carpet! I’m addition, he didn’t even clean to our baseboards so now we can see exactly where we cleaned vs. didn’t. A complete nightmare.
Your employees are skillful, fast, and very pleasant!
Zerorez has always done a great job. Spots and traffic areas have always come out clean.
Servicemen are punctual and polite.