based on 40956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love Zerorez! We've been customers for many years. We brag on your company all the time!
Daniel was amazing! He did an AWESOME JOB!
Thank you!!!
An area was treated for pet urine and it wasn't entirely removed after pretreating and letting it dry. I paid WAY TOO much money to have that be the case and im extremely disappointed!!!
Service was very good. Steven explained thoroughly the process and floors were cleaned without a great deal of water.
Soapy residue stained my kitchen grout! Carpet doesn’t look any cleaner.
Responsive, professional, great follow-up, fair pricing
I loved that the Technician was on time and got right to work.
The carpet look great once he finished and it was dry within that day.
Finally it was very inexpensive as will.
I loved the service.
Jack did a great job especially on the couch he took his time and did a very thorough cleaning!!
Great service and excellent work
Great prices and specials and John did a fantastic job on cleaning the carpets! He is such a nice person - great personality and hard worker!
Used them for years. Carpet dries quickly and feels clean
Friendly, fast and knowledgeable
The technician took his time and did a great job.
Very thorough cleaning and the product used smelled pleasant.
Technician was straight, honest and professional.
Let customer know the cost of a synthetic rug is more than carpet. I felt bait and switched
Amazing job. My technician is great. He takes the time to explain everything to me. My carpets look great!
Great customer service!
Amazing outcome I had some heavy soil in on some of my carpet has zerorez an amazing job I didn’t think it would be possible to get it that cleans again
Your employee was very professional an called me before arriving to let me know he is on the way. The Steam cleaning machine made my carpet look like new again.
Thank You
Ray A
The tech Will did a great job
Steve was great. He did an excellent job.
Great service and results!
Prompt, efficient, and did a good job.
Great Service and explained things well
Now my carpet feels clean and fluffy. Thank you, Mr. Tracey. He was professional, friendly and fast while doing a very good job.
Prompt and professional. Thank you
Zerorez was very efficient from the very first phone call to schedule my appointment for carpet cleaning. Brandy was helpful, polite and explained everything in great detail. The technician, Tracey was amazing from the get go. He provided a courtesy call 30 minutes before he arrived. He arrived on time, was very polite and went over the process with me before he started. He highlighted areas that needed extra treatment and went over pricing before he started. After he had finished, Tracey provided me with tips on carpet care. The whole customer experience from start to finish was superb! Will most definately be using Zerorez again in the future.
Have treatments already in your pricing rather than having worker go through all of them. The price advertised 3 rooms for $------ is misleading. All of the add ons brings the price up quickly.
Everything was GREAT!! the teck was here on time, very polite, explained what he was going to do, offered options and ideas about things that can be done to extend the life of the carpet.
Yes, I woud use Zerorez again, and recommend them to others.
Service personnel. Ricky was great, answered all of our questions and worked efficiently.
Did a great job in our home.