36809 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Charge less on tile cleaning.
Nice job by Isaiah!
Derek was great. Professional, knowledgeable. Carpets turned out great zerorez is the way to go for having carpets cleaned.
Everything! I’ve been a customer for many years. I only use Zerorez not only for carpet but tile and upholstery. My house smells fresh and my carpets are soft. Thank you Zerorez. 😘
The cleaning method gets carpets clean and dries quickly. The technician is fast and completed in just over an hour.
More expensive than quoted
On time... Professional... Carpet looks great
Zachary & Jonathan we’re personable and professional. Zach recommended permanent filters for our home so we’re excited to try those out.
Professional and friendly staff
Timely, courteous, professional very happy with the outcome of all 3 of my throw rugs.
I love the way my carpets feel when you are through cleaning them. You always have polite and professional employees. I made an appointment and thought it was with ZeroRez, but it turned out to be ZeroResidue. I cancelled and made a new appointment with ZeroREz.
The service was pristine
Customer service and the ease of making an appointment coupled with the amazing job the technician does…Zack was my technician and he was a pleasure to work with!!
The best. Better than expected in fact.
Cleaned carpet and tile. Great service and
Carlos, the operator of the machinery, very respectful of our home. For sure, we’ll call Zerorez again.
Marcus was on time and so professional. He did a beautiful job cleaning my carpet and it looks amazing! I will recommend Marcus and Zerorez anytime.
I believe that the price was too high for the work performed. While, for the most part, the floors came out looking cleaner, there were several areas that the technician could have done better. Such as in the bathrooms. For example, the tech could have moved the trash cans, instead of cleaning around it.
Very professional and efficient
Ricky is great. Give him a raise
Very up front with pricing, what they could do to improve our carpet and the service person was very knowledgeable about the products
We are very happy with the carpet cleaning done by this company.
Super !
Just Super!
Your technician did a marvelous job. The carpet looks great. Will call soon for tile cleaning.
Derrick did our carpets. Fast and did a great
Job
quick and professional, person doing the service was friendly and did a great job
Great service, on time, courteous! My carpets look great.
For the most part it has been the consistency of the work and professionalism.
For 25 years only carpet company I use Zerorez.
Timely and great results
The work was subpar and overpriced