36809 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was good and I would use you guys again if I had a different technician. I understand everyone has bad days but I’d want a tech that actually wants to be doing his job. He didn’t get close enough to the baseboards and kept looking disappointed when I kept saying that I wanted all of the hard floor and carpet done. Over the phone I said I wanted all the flooring done so that shouldn’t have been a surprise.
Fast friendly and priced appropriately
Always clean every time I use you.
Professional employees and what your quoted is what you pay.
We recently had our office floors cleaned and Zerorez did a fantastic job cleaning our carpets and vinyl floors. They had a large space to cover, did it in less than two hours, and it all came out spotless!
Everything was performed as promised. Technician arrived on time, was very pleasant, courteous and professional. He performed all services as promised, took great care to protect our home and furniture. Carpets look great!
Scrub more, didn't feel he did more than a surface cleaning...
service is great! Will continue to use you
Great service, price is right, a job well done. I have always had your company clean my carpets
in my home and they have lasted much longer because of your service.
Thank-you
Great price and service.
Fast friendly service. Very informative and they don’t do hard pressure upsells. They give suggestions and do a great job of explaining the benefits of their products.
Carpets and tile looked and smelled so much better immediately! Very professional and efficient! Will highly recommend in the future!
good work, but awfully expensive-/
Great service! Carpet and tile are clean.
I was pleased with the overall results.
Nothing to add.
Carpets look great! TJ was a total professional.
Zerorez does the best job cleaning carpets by far. It’s the only company I use after using many in the Las Vegas area. No one cleans a carpet as well. Corey cleaned my mom’s carpets beautifully and was very knowledgeable and professional. We will request him next time.
Always dependable; always prompt; always do a good job!
Thanks!
Professional & on time, & clean !
The people are great. Always do a great job and my carpets are clean,
Was initially impressed, but After giving a thorough look over of the tile work done, I’ve noticed a lot of spots that were missed or not detailed. Considering I paid $500 for the area cleaned I expected pretty exemplary if not spotless work. Lots of have finished spots that could have done with a second brush over. Technician was speedy, here for maybe 90 minutes, which at first seems very efficient but upon further inspection appears could have been too hasty. Additionally some parts of my hardwood are scraped and damaged. Thought at first my be residue from cleaning but are scratched up. I’m so-so feeling about the tile work.
Have had great experiences with carpet in the past, but will look elsewhere for tile and grout services on the future.
Technicians were on time and completed cleaning as requested. The carpet looks great. Additional services were discussed in an informative way. This was a good experience.
No chemical treatment.
The service Zerorez provides is consistent. On this occasion the same service technician (Mr. Major Gray) responded to my home and again Zerorez was on time, courteous and efficient.
Thank you, Ben, for accommodating the immediate scheduling of carpet cleaning. We appreciate it!
-Van Cleef & Arpels
The Results and no chemicals, safe for pets
The process is quick.
The carpeting dries quickly with no chemical smell or residue. The technicians are knowledgeable and take great care not to damage walls or furniture.
Professional on time and amazing results!!
Staff was extremely helpful and friendly, very thorough job!