based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean Our Tech was awesome did a thourough job.
The 2 gentlemen who came explained what they were going to do, showed the spots with the black light, and explained cost before beginning the job!
I was happy with your products but unhappy with the window that you provided for service.
The technician was very knowledgeable about the product and service. He did an amazing job.
My 20 year old carpet now looks new again. I will definitely recommend you to mu friends. I will call you when my carpet needs cleaning again.
I love the fact zero rez uses chemical free ingredients and leaves a refreshing scent behind.
You do a good job of cleaning the carpet.
Wear white shoes and light color uniforms to create the illusion of cleanliness and happiness.
Ray, your representative, was outstanding ding in every way. He demonstrates true concern for his customer while doing an outstanding job. You are most fortunate to have an employee of his caliber
The process that is used to clean carpets.
Your service man Andrew was so professional and nice. He did a great job with a smile on his face, and was very personal. Great employee, great experience!
Jan did a great job and i have referred Zerorez to my parents and friend Patty.
OMG! The carpets are amazingly clean! I cannot believe the stains are all gone and no lingering perfume odors!
clean, and great service...wonderful company
There is little that irritates me more than a company that jacks up a price then "cuts me a deal". There is not a sane person in this world that would have paid 600.00 to have the small amount of carpet that I have cleaned. So that doesn't fair well for my return, as he told me it was a first timers special.
The representative arrived at the scheduled time and did what was asked. The carpets look good.
carpets look like new again
reasonably priced service was clean n quick drying service man professional but friendly we will call in future again n highly recomend
Really cleans.
Seemed simple-not so wet afterwards & looks clean.
Edward did a WONDERFUL job on our carpeting. We would highly recommend you.
Friendly service
I was not happy with this tech as I was with last one and the daughter was very pleased with her tech and the smell of her citrus solution in her home He did however in the end did a good job
dependable
Prompt friendly service.
I liked the guys that came out. They were great. Unfortunately, my floor is still as dirty as before. It's also still wet after nearly 36 hrs. I've had windows and doors open for hours and it's still damp. My feet and socks are also still getting black as before the service was done. I'm not convinced that my money was well spent.
I never got the estimate. Only a verbal price. I was told I would be emailed the total quote, and nothing. Oh well.
pin down your arrival times more closely, morning meetings cut into work, so do the meeting if you must but be able to arrive at 8 am
The professionalism of the young man who cleaned our carpet. Edward didn't waste any time - He went right to work and finished the job in no time. He suggested we put have him put "Scotch Guard" on our carpet to keep stains from setting in and making the next carpet cleaning "a breeze" to do. We did as he suggested and the end result was way above
our expectations.
Great job by Johnny!! Very friendly and thorough1
after your tech. inspected my home, his quote was $189.00 after he completed
his work he gave me a bill for $211.00. with all the usual excuses.
I was working with budget of $200.00 .