36799 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
RITCHI WAS VERY FRIENDLY AND HELPFUL -PLUS THE CARPETS LOOK
LIKE NEW THANK YOU
No chemicals
First time trying your Service...we have used Stanley Steamer for last 20 years. Some stains on the carpet I figured they probably weren't going to come off all the way and THEY DID, like that there wasn't that chemical smell while he was working AND the fact the carpets dried within 6 hours. I will be calling in fact later today to set up appointment to come back and do another 3 rooms for us and hope we can have same technician come back...he was Professional and Polite and took the time to answer my questions and explain what to do and not do while carpets were drying. I already have referred you to my friend !
This is 2nd time I’ve used Zeroeez in this house. They answer the phone straight away, prices are fair and the man who came to my house the other day was extremely knowledgeable about carpets and super friendly.
Damaged our baseboards. Called twice and emailed with no response. I was told at the time there would be compensation since we had to get baseboards repainted.
You were flexible, you did a great job, and you are reasonably priced. I already recommended you to my sister-in-law.
Prompt service and explanation of what to expect. No B.S. Jess knows his routine and was courteous and professional.
great pricing for great services!! our tech, Angel, was awesome and very informative! will be using ZeroRez in the future!
Victor S. was awesome, courteous and very professional. He was very attentive to what we were looking for and handled the job flawlessly. Highly recommended service, top notch representative. In a nut shell FREAKING AWESOME!!!
Did a fantastic job on my carpets, looks just like new!
My caroet looks brand new. The young msn who came to do the work was polite and courteous.
Not lead on to a $99 dollar special when it’s not the case
Very good job
Fast service.
The guy did not clean in a corner and all he had to move was a lamp that was turned on for his use.
Also, I was told that I should get a 100 x 100 ft area cleaned for free. He did not even mention it.
Great Job By the Team Clay baker stands behind IT!!!
The service was great, showed up on time, worked very clean.
Very professional, excellent service. Had carpet cleaned before by other company, terrible job. This time the carpets came very clean. Very Happy
Loved the fact that Zach and Zane were personable, timely and professional. Answered all of our questions. Put on booties. Got the job done and headed out.
Also liked that the carpet and rugs were not dripping wet.
Great service. Friendly knowledgeable staff.
I realize the carpet will be wet when your technician departs but it was much wetter than any previous visit. Favian was quite pleasant in handling this visit but perhaps rushed this job to get done and on to the next job.
Name removed
Courteous and efficient
$35.00 add on for spot treatment seems a little pricey. The quote was for 105.00 and we paid an additional $70
i was hoping more stains could be removed
Major G. did a great job. My carpet and furniture looked like new.
Gets my carpets clean, fast dry time
The smell of the orange left after and the fact that it doesn't take forever to dry.
The tech (Ricardo) was very prompt, thorough and did a great job!
fair prices... on time service...no chemicals!
Your service was great. When I called for an appointment, you got me scheduled at my convenience, your service man did an excellent job in no time at all. He estimated dry time as 4 to 6 hours and we were moving furniture back in after 5 hours. I will definitely use your service again when needed in the future.