based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech. He was extremely helpful
The service was only surpassed by your team member "WILL" he did a great job and was very helpful and is a credit to your company. The next time need your service we want him again without question. Please give him our thanks for a job well done. J. Last name removed
Efficient and fast
Very professional and they did an amazing job on cleaning out tile and grout. Price was very reasonable
The cleaning is satisfactory but there were still many wet spots after 8 hrs. I believe there was not enough water extracted and I've had your company previously and it took half that long to dry. It is dry now, of course, so there is nothing to be done.
Clean, quick, friendly. Our rugs look great
Try not to tack additional services to estimates.
OUR CARPETS A LOOK AND FEEL VERY CLEAN AFTER YOUR GUYS LEAVE.
Priced right and serviceman didn't try to up sell for items I didn't want. Would recommend.
If the upholstery cleaning can come up cleaner than prior to cleaning, that would be great, or if offers of great discount for follow up cleaning within a period of time such as within one or two years, so that carpet and upholstery can keep up in good shape.
Your system does a very good job at cleaning carpets. I like the fact that it doesn't contain detergent. I really like your employee, Andrew. I didn't get him last year, but I did the year before. I was very happy that I was able to request his service this year. My carpet turned out great!!
The water hose leaked some sort of white residue on the tile floor and it hardened into a crust that was difficult to remove.
Tech was so nice and friendly, he also called prior to arriving with an estimated arrival time. He was very knowledgeable of the services he was providing. I rent currently and the carpet is older, they looked great after zero rez! I look forward to using you in 4 months when I move.
The associate worked ver hard and took pride in the job. I hope after 15 days my carpets looks as good as it did after he cleaned it. I have white bright carpet which has never seen shoes ever.your associates couldn't believe that the carpet was never cleaned in 24 years. First time cleaning it happy at this point.
your man was very professional and the product excellent, will definitely use you again
Very pleased and the gentleman that did our carpets was a very nice man and caring as to not damaging any of our things!
Technician and quality.
When I called to set up an appointment, I explained what was going on with the carpets (pet urine). I was told you would be able to get it out. Your company came out I paid $240 to have it completed. At that time your tech should have said he could not save the carpets. So after paying $240 I had to pay again to have carpets ripped out and replaced. I know you want business, but having the tech tell someone, wow not going to be able to fix this problem, because this is there expertise, would have kept me as a customer. It saddened me because I had heard nothing but great things.
Always professional. Great employees. Great work.
No soap. Lasts longer. I gave you a positive review on my YouTube channel "Xplorer First name removed".
we feel the man was too much in a hurry and had to be reminded to go over the high traffic areas,
we realize he is paid by the job and not by the hour but come on. He was polite enough and did go
over the high traffic areas but my wife had to remind him. This was not very professional in our mind.
mr Last name removed
Always professional and the results are amazing
They do such a good job and it drys fast.
Very effective and reasonable rate. No hard sales
Great results. I thought I might need to get new carpets and grout for my tile.
Nevermind - everything looks like new. Our technichan was terrific and very knowledgeable.
Cleans well and dries fast. Friendly and helpful staff.
Not completely satisfied with work
Your technicians do a great job and are very professional.
Carpets now smell like dog dispite adding the pet treatment. Carpets too over 24hrs to dry. I plan to call and request the carpet be cleaned again propert, or I would like a refund.
The service is fast and clean.