based on 40958 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job cleaning my carpets...very professional and showed up within the time frame stated
I was sure I would need new carpeting because the house I rented out had a two year old toddler, a dog, and a black cat. Your technician did such a good job, the carpet looks almost new. I am delighted with Zerorez and your technician Zack, and I will never use another carpet cleaning company.
I was completely satisfied with the cleaning of both my carpet and tile. The service was friendly and the job completed in a timely manner.
Yes, I will have future work done, and will recommend ZEROREZ.
The young man who came to clean our carpets was very pleasant and worked very hard to leave us with cleaner and better looking carpets.
Name removed
I like that there are no chemicals used in the cleaning process
very good techs, answer all questions and concerns
staff courteous, professional, knowledgeable
Very happy with the result and the tech was very nice
Zack was really great! Super helpful and gave great service.
When the carpet dryer there was several areas that looked striped. we have d been with your zeorez for three years years with no problems. The tech was a very nice young man. It apperard he may have been ruahed.
Your worker was very nice and helpful. He did a very good job.
This is the second time using Zerorez and I have been satisfied both times. It's great knowing that your cleaning system does not leave behind any residue and not to mention that it pulls out the soap residues left behind from the other companies. Jacob did an awesome job!
Some parts of my carpeting remain flat after cleaning. It's top of the line carpet, so I know it's not due to the quality of the flooring.
Rugs look beautiful and no chemical smell
Arrive on time and explain all services with pricing.
Very expensive. Was unable to clean a spot I later cleaned myself.
Technician was very professional and did a good job.
technicians are very knowable
Very efficient. And do a good job
Your technicians are friendly and efficient; the appointments are kept in a timely manner; and my carpets feel fresh -- not like they have chemicals left in them. Keep up the good work!
Jerod was the tech for our job and was very courteous and helpful. He did a fine job and our carpets look wonderful.
My window of service was from 10:00 am to 1:00 pm. I was distraught when Luis arrived at 2:00 pm as my cat had been locked away since 9:00 am. She was very distressed. Luis cleaned 4 rooms in less than 30 min but I had removed nearly every stick of furniture. I liked the way the carpet dried quickly. The very best part of the service came when I called regarding my broken ADT sign. Brad understood my concern and immediately had it replaced. It may appear to be a small thing but we have had multiple burglaries in this area. Thank you Brad for caring. Because Brad understood my concerns, I will try using Zerorez in the future.
Zerorez is the best carpet cleaning company in the industry, Bar none!
The courtesy of the representative and quality of work.
The quality of the carpet cleaning is great. The man who cleaned the carpet, Shannon, was even early for my appointment (after calling to be sure it was OK to come early). He was professional, friendly, knowledgeable, and gave me lots of good information about carpet and tile care.
Great results for what I thought couldn't be done on my very dirty carpets. The true test was how great the finish product looked after it drys🤗
I was impressed by the service person, Jay who was very knowledgeable of the treatments. The actual cleaning products left a nice pleasant smell, not chemical smelling.
No chemicals. Gets carpet really clean
Efficient workman' good job, well done.
Todd came in and did a professional job from the start. He was quick, informed and efficient. The carpet looked almost new when it dried. I would use this company again.
Thank you