based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Luis was very knowledgeable and friendly. Will definitely make an appointment in the near future for carpet cleaning in our other homes.
Very professional and saved me a lot of money on a carpet I thought I would have to replace.
I have not seen the work that was done since it was a tenant occupied property and I was not present at the time of cleaning.
Awesome service and great employee
I like that is no soap left behind.
Carpets look brand new and fresh. Last carpet cleaners did an ok job, but I can tell the difference in the beautiful appearance using Zerorez!
I expected the finished product to be better than what I could have done on my own. I don't think it was. Lesson learned.
No chemicals for My Soms
Allergy.
Great Customer service.
Excellent Results.
on time very friendly
Not happy with pet stain removel. Paid extra $30 for pet. I removed more of the stain with a solution of natural ingredients. Found recipe on internet. Also not happy with one bedroom.
It cost more then I expected. Hidden cost. Also a few stains came back up
The effectiveness of the scrubbing proses.
Very clean and no chemicals
Everything very satisfied
No residue or odor. carpets look like new
Will very good job, the best ever. I will be back as long as he is available.
We had an emergency pile reversal issue on a brand new 7,000sf.commercial carpet installation. This was a steaming job and not a cleaning job.
This was a last minute request. Tenants were moving in that day. Zero Rez was on the job that same day, pulling in multiple crews to get the job done.
The response time was excellent. The job was completed in a timely manner and the customer and mill were happy with the results. Everyone gets paid.
My thanks to Brad Hardisty and Ben for helping us resolve this issue. I will gladly recommend them both to clients and to my vendors.
I like that you were fast and efficient . Along with being reds ably priced.
clean...Green....fantastic
The bulky equipment remained outside, the team came right in and began working, they draped the working area, kept me informed all the time of their process and progress, explained their points of concern. All members of the team kept working steadily, frequently at different parts of the process, until the entire job was finished. I was around them throughout most of this process, they were discreet, polite and professional at all times.
The carpet came up pretty clean considering how dirty it was. The carpet dried quickly which was very good since we have pets. The service rep. was great, was timely and worked well to complete the task in timely fashion but paid attention to the areas that were soiled more than others.
Love the outcome, love the product. Your crew is always respectful
My tiles looks new.
I appreciated the technician's detailed explanation of the tile cleaning process. I was very impressed with the results and even though I thought the initial quote was expensive, I feel that the quality of the work was superior.
The service was wonderful. He did a good job. Until the end. When he broke one of my sculptures He said he would report it and so far no one has responded. I think I should get some kind of compensation. This is a signed and numbered piece of art. My number isPhone number removed425. Thank you
He was on time in fact he was early and got the job done much sooner than expected. He explained the problem with the carpet and how Zerorez works. I will use your service again.
Friendly, courteous staff who show up on time and do great carpet cleaning work.
Great service at a great price.

Your associates were very friendly and helpful. The sales representative even stopped by a day later to check how everything came out and asked how we liked it.