based on 39678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was quoted one price over the phone and was today another price once the technician got here. I was very careful to include all rooms and hallways when I set up the appointment. I also asked for the orange peel fragrance and didn't receive it. I feel the technician did a very unthorough job. The carpet didn't look a whole lot cleaner when he left and certainly didn't smell fresh. There are still spots remaining.
Safe for my family and pets. Thank you so much so glad we tried Zerorez.
Attention to detail. Effective cleaning and especially spot removal. Reasonable price. Mild for homes with pets.
I like the fact that you do not use chemicals and you do a very good job getting our carpets clean.
Products are environmentally sound and the process does dry within the estimated four hours. What would have earned ten stars is service that includes mopping up the drips and footprints at the end of treatment.
Our carpets look better now than 15-years ago. I am confident that the results lived up to the claims. The cleaning crew was professional, courteous and careful. A really big deal to me was
that the pre-treatment chemical was near-odorless and didn't affect my birds. Zerorez is, by far, the best cleaning company I've ever contracted.
How friendly the staff is.
Professional, job well done - Todd was most helpful with the larger furniture - great personality- He's a keeper - represents your company extremely well,
Friendly crew did a fantastic job
Carpets Very clean and dried quickly. Good job!
Great customer service
Polite and respectful technicians. Cleaning technology and chemicals are better than the competition.
quick, priced right, and willing to pick up
I really was happy on how the rugs came out so clean and fresh looking the guys did a really good job !!!
It is affordable, product is clean and the staff is very knowledgeable. I have yried other companies but have not been as satisfiesd as with zerorez.
The quality,timely way Wil provided service and knowledge of products.
I like the claims that there are no soaps or chemicals which would attract more dirt after cleaning. This was my first time using Zerorez so we'll see if these claims hold true over time.
I was at work, and my husband was the one at home when our carpets were done, but we are both very pleased with the results. Andrew did a great job. Thank you.
equipment and products first rtae
The only one that can actually clean the carpet. No odors were lingering after the gentleman was done. The carpet was already horrible when I moved in, my dogs made it worse and somehow they took all the excrement away. Amazing
Neat job no detergent and dried by the end of the day.
My carpet and tile look amazing. Before cleaning, the grout looked black. It is actually tan.
Ray was knowledgeable and friendly. Very aware of my comfort while he was in my home. Always sure to let me know before he went into a new room and explained the process. He did a great job and my old dirty carpet looked amazing!
The carpet looks clean.
How clean our carpets were after cleaning.
No surfactants
Great Staff...Luis and mike were awesome
Great job on carpet and floor
We love how clean our carpet is now.
pretty much everything. fast service, accurate estimates, polite techs, and quality work.