based on 40958 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cost Very Expensive $474.00 only had $360.00 couldn't afford to get everything done
The cleaning that was done was Great, the Kitchen was to be free as an example was told after the drying process all would be clean must have missed under the kitchen table. I'd have to say the worst part is out in front of the house the street is now stained where the Van was parked. Looks like the van was washed and it stained the street. That's how big the stain is. Just drive by the house look at the street it's that obvious. I was hoping after it dried it would go away even the street Cleaner couldn't clean this. Please feel free to stop by and take look.
I have had my Carpets done 3 times and this last experience was the best, the young man that did the work was a respectful and a very hard worker, he did such a good job , I am very happy with my carpet
Thank you
Cleanliness and courtesy of personnel.
Professional and courteous technicians. On-time arrival and excellent results whether it be carpet or tile.
As a Realtor, I use ZeroRez exclusively and only recommend this outstanding company to my clients.
Nancy Hutchings
Meridias Realty Group LLC
Custom Home Life
Rob was professional.
I was charged for pet stains from the previous owner that were visable with a blacklight that your employees showed me, promising these would be broken up and gone, yet after the treatment and cleaning they were still there and when I said "you told me they would be gone" he said "oh well, I tried". I paid $70 for something I did not even know was there until he got a blacklight, promised those blacklight stains would be gone and then told "oh well". I feel it is a scam.
Your tech did a great job! He's a keeper.
I liked my technician, Jared (?). He was friendly and just a really nice guy. My carpets look great right now but they were done yesterday. Why don't you guys give me a call in two weeks and we'll see how it's holding up?
The carpet and ceramic tile are SPOTLESS!!! Tech did an excellent job of explaining the process. Totally satisfied with this job!
Our Technician tried very hard to get the carpets clean. He did a very good.
The guy that came out was amazing and worked really hard on my carpets and floors i really appreaciated that! The floors and grout came out whiter than ever, the carpets were cleaned very nicely as well
everything
The service technician.
Your products really work and your personnel were very professional.
They do a great job, and the price is very reasonable.
My upholstery is clean.
My carpets look amazing!
Great customer service and hard working employees totally committed to keeping the customer happy! I wouldn't hesitate to recommend Zerorez to friends and family.
Your rep whow did the work was top notch
Extremely prompt, friendly, good service, well cleaned carpets. Offered a lot fo advice for further care
I want my carpet clean and your company is the only one that can leave it clean. Others do not leave me satisfied.
My carpets are cleaner. There is no chemical smell left in the carpets.
I loved the professionalism provided from all of the employees. I was personally STUNNED with the results! I will definitely give them a call soon to complete a couple more rooms.
Carpets look like new. Art was courteous, informative and quick. And the price was reasonable.
Shows my living room was over sized so I was charged $30 x 2 for $60 plus an extra $25 for over sized. Seems redundant?
I have had your company several times. After the first time I used you, I never used anyone else. The guys I have had out here are friendly, courteous and careful of my things. I would highly recommend ZeroRez to anyone.
While cleaning, the technician could wear those plastic foot coverings so as not to track dirt during the process. An explanation of the process and how it can improve carpet and tile life would be very beneficial. Also any suggestions to keep carpet and tile quality last longer would've been great.
It worked well with no toxic materials.
Love the results. I have recommended your services to many people. The last lady to take my suggestion to use Zerorez was delighted with the results. Said she never had the carpet look and feel (soft) like it did after your cleaning.
On time and carpet looks good