based on 41510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was told I could get back on carpets within 4 hours.
carpets were still wet after 3 days.
Friendly and efficient technician. He explained all aspects of the service and we felt comfortable with the job that he did. He was careful and thorough. We will definitely use Zerorez again. Thank you.
Technician was extremely professional. 20 yr old carpet looks great!
Wish I had used them years ago.
Commitment to do the job right and to satisfy the customer thru follow up.
very satisfied the way my carpet looked after it was cleaned the service was excellent the technician was very polite and friendly his name was Zachariah
Duct cleaning service was not inexpensive, for the cost I expected better clean-up than received. I had to clean dust and debris from the furniture and floors after the crew left. Also had to wash handprints from the wall and dragging the vacuum hose through the house resulted in a large scratch on the front door. Disappointed in the service.
Shannon was awesome!! Very knowledgeable and friendly!
Great products and great people!!!
Quick drying time, smells great when completed, no residue.
Pet friendly
The ink spots in my carpet are gone, all my carpets look and smell great and the rugs were dry VERY quickly! Our technician was professional and very accommodating. Would use them again and recommend them to everyone.
Excellent service and very attentive tech. Have used zerorez in the past and will continue to use. Thank you.
You clean the carpets without a residue, and they look and feel great for a long time.
My carpet didn't smell like chemicals. The young man who did the work was very social and very knowledgeable about the job. I would call upon Zerorez again..
We have always been very satisfied with the result of the carpet cleaning and the excellent job done by the worker.
Very friendly and my carpets smell and look great. The only thing I was a little disappointed about was the price for cleaning a rug and not really seeing much of a difference. However, overall I was pleased and would reccomend the carpet cleaning to others.
Wil, the Zerorez employee was great. I really liked him. The service cost more than I was expecting.
Justin took care of all problem areas. When completed I was satisfied that he did his very best with my 23 year old white carpet! It looked wonderful.
fast ,quick and a very good job
Shannon was great! He was efficient and did a great job. Got out all the spots.
You're advertisement does not mention a eight dollar transportation fee. And you mention a guarantee in your mailers but it does not mention that it only applies to deep cleaning. This is unethical in my opinion.
Carpet and tile look great . Very professional technicians
Lower price for urine stains.
I like the idea of no chemicals and my carpet looks fantastic. Luis was s pleasure to meet and a great representative of Zerorrz
I gave my feed back in a text immediately after it was done.i would have given you a ten if you didn't keep bugging me with surveys. I don't like surveys. Our service provider, Wil was great.
Excellent service and courteous knowledgeable employees.
Excellent service.
All the zero residue and stuff sounded great, but after the carpet is all dried aout, I don't see any difference than normal steam cleaning.
Carpets came out very clean. Took away all stains and spots.
My wife and I were impressed on how helpful the employees were.