based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
I really liked the sub... process. I removed all the stains and odors in the room. Thanks so much.
Work was very good. Employee's were friendly. Pricing was reasonable for the work done.
The service.
Your employee Jacob was impressive. Very informative and helpful in assisting us to decide
on our needs. We liked him.
Excellent result even though I had to have the added cost of the deep cleaning machine. Our rug and tile cleaning service was done by Juan, whom we found a pleasure to deal with. Will have no hesitation in recommending your company, and we will be using you again.
Good job getting out stains
it was awesome
Advertised as "no toxic chemicals" used
Shannon did an awesome job for us! My tile looks brand new! My carpets were dry in 2 hours! Have already recommeded to friends.
Already submitted.
Well explained and the Tech was AWESOME.
Although we didn't end up using your services because it didn't pay to clean the rug, your service representative was cordial, helpful and knowledgable. We would definitely use Zerorez in the future.
Everything was great. The price for hard surface cleaning was a little steep.
The cleaning aspect is great, but I don't appreciate the price increase when the carpet cleaner arrives. I received a quote over the phone for exactly what was being done (less the oversize room added charge that I didn't know about) and he raised the price. He also said he would stop by my neighbors house to give her a bid and he didn't!
very professional
The professional service from start to finish. Love the fact that the carpets don't have a residue and that the drying time is faster then the other companies.
Great job and as scheduled. Please email me a receipt. Thanks
The promptness was very appreciated.
Did not get receipt for work done. On tiled floors the grout looks great however the surface, when wiping clear water spots off, leaves streaks that are hard to get off. The wood floors were not done because of high estimate cost. Also pricing did not reflect advertisement as mentioned on Heidi Harris radio show.
I like the no detergent technology and the tech was very nice, did a good job and didn't try to sell me "add ons" like most carpet cleaners- I will tell everyone I know about your service!
The carpet was too wet & it had this strong smell & took a long time to dry, but Jay was very nice
The carpet dried quickly due to not saturated with water.
job done quickly and efficiently.
Everything was done so nice the service was extremely wonderful, I would tell all my friends about it my service guy was the best will never use any one else but him. Thank you for a wonderful clean job. Debbie Sanchez
Ray Muniz did an excellent job on my carpets and my loveseat. I have known Ray for many years and I specifically requested him for my cleaning. I would have given a 10 rating, but I was not pleased with the young lady in the office I chatted with the day of my cleaning. I called 2x and I feel the second time I called she gave me an attitude. I guess she does not know that "the customer is always right, even if the customer is wrong, they are right". She needs some guidance on how to talk to people if she is going to stay in the service industry.
Thanks,
Name removed
9645 Padre Peak Ct.
Las Vegas, NV 8978
The carpets are clean and the whole house smells fresh. The techs are friendly and educate you in upkeep of your rugs to extend their life.
Chemical free, results are anazing, friendly and knowledgeable staff
Convenient and cost effective.
My rugs are low quality condo rugs and they look brand new! The technician was courteous, friendly, and very fast!
The staff was great and helpful.