based on 41510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet and the grout between the tiles look like new.They are both 13 years old. Justin was very good at his job and it was done in a timely fashion. We are very happy with the results, and the price was reasonable.
Super clean carpet and tile. Professional technicians. Excellent quality services consistently.
Clean with no residue. Service is second to none.
It was quick and clean.
Very polite individual.
Quick, efficient, and professional!
Be more thorough when assessing where the pet stains are so there is no having to come back.
THE TECH RYAN WAS REALLY THE MOST AMAZING CUSTOMER SERVICE PROVIDER EVER. THE WORK HE DID WAS ABSOLUTELY AMAZING AND I WOULD NOT HESITATE TO REFER TO MY FRIENS FAMILY AND CO-WORKERS!! THANK YOU SO MUCH!
Carpets seem very clean and we like the "chemical free" concept of cleaning. Appointments are easy to schedule and technicians are very polite.
The treatment did not eliminate the pet soiling. The pet stains can still be seen with a black light. The tech indicated that it might take a few days for it to dissipate but it has not. I went with the higher priced treatment to deal with this ($357). Otherwise I would have gone with a much cheaper service. I will be calling to see what remedy you might recommend.
its a natural product that creates no harm for health issues to humans or harms pets.
My carpets are clean and most importantly STAY clean. Zak was the best!!
My carpets turned out amazing! I didn't think all the stains would actually come out. The two guys that came out were awesome and were very respectful.
The gentleman Wil was very nice and professional
Will did a great job and is a stand up man, you got a great employee there!
The guys always call ahead of time and let me know they are coming. They did a great job. My carpets look so much better. They are very quick and efficient.
The only effective carpet cleaning service nationally.
Good service and good job. Justin was very thorough and friendly. I have used your service several years ago and also have recommended you.
Carpets look good. No product smell or residue.
Timely. Knowledgeable. Professional. I have a white carpet that looks terrible before you come and wonderful after you leave
Good no chemical cleaning and knowledgeable service man.
Your services were awesome and we were pleased with the knowledge and friendliness of the gentleman that did the work.
Thanks for a great job.
Primacide B Fluid.
No chemicals and clean cut carpet cleaners.
The carpets are clean and almost dry as the technician puts his equipment back in the van. They make everything so easy, and everything is so nice when they're done.
a printable itemized receipt showing the services I recieved with the report of pet damages that I paid for.
My carpets got really clean and they did a great job on my tile floors. They were also very helpful and accommodating.
Benjamin was very professional and the service we received from him was terrific. Thank you.
We have a history over many years with zerorez and have had good experience every time. We are happy with the carpet after being cleaned and the technician was very pleasant.
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We were Scheduled for between 3&6 pm. Around 3:30 My husband called to get a closer estimate of when the tech would be here so he could gauge when to leave to take care of his diabetic medical needs which had to be between 4:30&6pm that day. We were told we were the next scheduled job and the tech would be here around 4-4:30 so my husband decided to wait until the job was done before he left.
In the past it has taken about half an hour to do our room. BUT instead of being done by 5pm he didn't arrive until about 6pm and my husband's medical needs were delayed. That was frustrating. Yes, we will be repeat customers.
He offered to clean the grout in our small bathroom as a sample. Apparently that's what delayed his arrival...doing extra work for other customers. Better communication would be a huge help!
I like the effectiveness, the amount of time it takes to get it done and the customer service.
Courteous and responsive team