Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 35392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2024 — Rated 10 out of 10 by J.G. Zerorez Las Vegas
What do you like about our products and services?

Steve, our technician was super friendly, very professional very transparent with us on everything that he provided. I appreciate his service thank you.

Report a concern   March 18, 2024 — Rated 10 out of 10 by A.S. Zerorez Las Vegas
What do you like about our products and services?

Everyone we dealt with was very responsive.

Report a concern   March 18, 2024 — Rated 10 out of 10 by F.F. Zerorez Las Vegas
What do you like about our products and services?

AlwYs excellent service and employees.

Report a concern   March 18, 2024 — Rated 10 out of 10 by Ronald Martineau Zerorez Las Vegas
What do you like about our products and services?

Fast, thorough, and Major is a true professional.

Report a concern   March 18, 2024 — Rated 10 out of 10 by B.A.P.M. Zerorez Las Vegas
What do you like about our products and services?

Carpet dries in reasonable time

Report a concern   March 18, 2024 — Rated 0 out of 10 by K.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

Our carpets were soaked and we had to run fans for 2 days to dry them out. We have had this service done previously a few times and never had an issue with them being this wet. In the past the carpets were slightly damp but dried in 5-6 hours. We have kids & dogs and this was truly a disappointment & an inconvenience. We love Zero Rez but we’re very let down this time unfortunately. :(

Report a concern   March 18, 2024 — Rated 10 out of 10 by T.B. Zerorez Las Vegas
What do you like about our products and services?

Everything

Report a concern   March 17, 2024 — Rated 10 out of 10 by T.R. Zerorez Las Vegas
What do you like about our products and services?

The technician, Richie, called before arriving, he was pleasant and finished the job in a timely manner. The carpets looked and felt so much better!

Report a concern   March 17, 2024 — Rated 10 out of 10 by X.A. Zerorez Las Vegas
What do you like about our products and services?

We are happy with the work they did, they did a great job!

Report a concern   March 17, 2024 — Rated 10 out of 10 by J.M. Zerorez Las Vegas
What do you like about our products and services?

Always trust I'll have timely service from a very helpful carpet technician.

Report a concern   March 17, 2024 — Rated 10 out of 10 by K.B. Zerorez Las Vegas
What do you like about our products and services?

Quick, efficient and friendly service.

Report a concern   March 17, 2024 — Rated 8 out of 10 by K.T. Zerorez Las Vegas
What could we do to improve?

Bring back promotions and specials

Report a concern   March 17, 2024 — Rated 10 out of 10 by G.W. Zerorez Las Vegas
What do you like about our products and services?

Tracey was great. Provided excellent service. Very informative about Zerorez services.

Report a concern   March 17, 2024 — Rated 10 out of 10 by P.R. Zerorez Las Vegas
What do you like about our products and services?

We have been using Zerorez for years. We have never been disappointed with their service. Technicians are polite, careful and efficient.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Rick Schnider Zerorez Las Vegas
What do you like about our products and services?

Everything was great, but they left a spot. I would like readdressed. Please contact me to reschedule.

Phone number removed

Thank you

Report a concern   March 17, 2024 — Rated 10 out of 10 by J.P. Zerorez Las Vegas
What do you like about our products and services?

The service rep Ricky was on time, definitely knew his business, nice to work with, Completed the job, the carpet looks great

Report a concern   March 16, 2024 — Rated 5 out of 10 by J.F. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

The minimums are absolutely ridiculous. Getting charged over $100 for less than 30 minutes worth of work is highway robbery.

Report a concern   March 16, 2024 — Rated 10 out of 10 by T.H. Zerorez Las Vegas
What do you like about our products and services?

Your company was highly recommended by my friends (Eric and Heidi meidenbauer). It was easy to set the appt up and confirmation was easy. Pricing was noted up front. The young man (Tallon) who cleaned our carpet was prompt, professional and very helpful in explaining costs of add ons without trying to be pushy. Very happy with the service and will definitely be using you in the future! Thank you

Report a concern   March 16, 2024 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

Asael was the technician who cleaned my carpets on 3/13/24. He was very polite and knowledgeable. He took his time to work on stains my carpet had which I really appreciated. He is the best technician I have had here since I started using Zerorez. I would prefer to have him clean my carpets in the future. First name removed

Report a concern   March 16, 2024 — Rated 10 out of 10 by Dennis Gullickson Zerorez Las Vegas
What do you like about our products and services?

Clean and no residue. Tracy was quick and efficient. Carpet and steps look great

Report a concern   March 15, 2024 — Rated 9 out of 10 by R.C. Zerorez Las Vegas
What do you like about our products and services?

Workers were on time, efficient and personable.
No complaints .

Report a concern   March 15, 2024 — Rated 9 out of 10 by K.M. Zerorez Las Vegas
What do you like about our products and services?

I like the offerings available from the company. It's disconcerting that the final price is always higher than the quoted prices due to the add-ons.

Report a concern   March 15, 2024 — Rated 9 out of 10 by Barbara Morgan Zerorez Las Vegas
What do you like about our products and services?

My carpets look great. I would definitely use the, again.

Report a concern   March 15, 2024 — Rated 10 out of 10 by C.M. Zerorez Las Vegas
What do you like about our products and services?

Quick, Efficient, Reasonable Price, Friendly

Report a concern   March 15, 2024 — Rated 10 out of 10 by Janet Tonelli Zerorez Las Vegas
What do you like about our products and services?

The technician arrived on time. He was very friendly and still professional. My carpets are over 5 years old and they looked like new after the cleaning. He also cleaned my tile and grout. They also looked like new. The carpet dried much faster than I expected.

Report a concern   March 15, 2024 — Rated 10 out of 10 by Steve Pham Zerorez Las Vegas
What do you like about our products and services?

The service was excellent and Bryan explained everything in details and was great. My carpet feels like new after the cleaning. Drying time was around 5 hours to all the rooms. Definitely will use them again. Great job!

Report a concern   March 15, 2024 — Rated 10 out of 10 by K.C.P. Zerorez Las Vegas
What do you like about our products and services?

Fast, efficient, kind and thorough.

Report a concern   March 15, 2024 — Rated 10 out of 10 by Laurie Hamilton Zerorez Las Vegas
What do you like about our products and services?

type of cleaning materials, prompt service, reasonable cost, professionalism and friendliness of all staff

Report a concern   March 15, 2024 — Rated 10 out of 10 by L.B. Zerorez Las Vegas
What do you like about our products and services?

My spot I called in after the initial 3 room clean was not the techs fault, I did not adequately describe its nature and age. When Ethan came out and diligently tried ...... it came back from the under carpet. Called you again .... this time smarter and Danny did some "level2" stuff.....wow, still some stain but not as obvious.

Absolutely recommend both techs. I should have been clearer on the stain and age.

Definite recommendation of zerorez

Report a concern   March 15, 2024 — Rated 10 out of 10 by C.H. Zerorez Las Vegas
What do you like about our products and services?

Professional service and excellent clean of carpets


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