based on 40083 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Disappointed that your carpet cleaning special only rinses the carpets and doesn’t actually clean them. If I wanted them cleaned then I’d have to pay extra but the $100 I was already paying was supposed to clean them.
Include the carpet scrubber in your cleaning special instead of having it as an additional service.
Soul was great and very efficient and professional.
The carpet came out nice and clean. Got a technician to come out in just a few days. Very professional.
Taking and bringing rugs back, pet protectant
My carpet is beautiful and so soft. My walls did get marked up on the stair way.
Clean, friendly and professional!
My technician noticed I needed to power wash the garage during my carpet cleaning visit. He offered to do it for an additional $100, to which I agreed. Fast, effective, and reasonably priced.
Service was phenomenal
Not an intrusive smell
Friendly, careful and respectful of our home
Quick and efficient
Outstanding work
Hey! The tech was great, explained everything well, etc. However, the big area treated for dog urine reeks today - bad. I understand that's normal after an enzyme treatment, but I'm worried the contamination isn't out. How long should I wait for it to dry and off gas before discussing additional remediation?
Our tile and grout looked brand new after the service was done!
Quality of the process
We like all your products.
The only criticize I have about our carpet cleaning yesterday was that our technician did not put booties on inside our house. Previous guys have.
He did a great job, better to than I expected. Price was good. I would definitely recommend them and will use Zerorex again.
The technician Braiden was exceptional and we appreciated him in his work. He did an excellent job on our old carpet and rugs and will most likely ask for him next time we have the carpet steam cleaned! We have been using ZeroRez for 10 years or more and they have the best cleaning procedure of anyone out there! Thanks for another job well done guys and gals 🙏🏼!!! First name removed R.
Very profession. Rugs ;look new again.
Fast friendly
Professional and respectful service. Honest feedback about condition of carpet and how stains can become bigger if you clean yourself (felt backing carpet wicks). Carpets always look better and house smells better.
The gentleman was very knowledgeable and professional. We are completely satisfied and will be doing more with you.
Technician was fast, courteous, and knowledgeable, and did a great job
Timely arrival, attention to detail, competitive pricing, courteous and thoughtful customer service.
Braiden did a very good job, left my carpet looking good and smelling pretty
Efficient and professional service.
I like that they are chemical free and my carpets always look and smell good when they are done
Excellent customer service
Employee was professional and courteous, very knowledgeable.
Fast, efficient, tech explained everything prior, very careful around furniture. Cleaned up after himself. He was also very polite
Quick kind, efficient, and definitely good prices. Best out here in Vegas.
They arrived on time. Each worker knew there part and went straight to work. It was efficient and the outcome exceeded our expectations.
The service was completed very efficiently.