Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29061 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2013 — Rated 10 out of 10 by Bob Michutka Zerorez Jacksonville
What do you like about our products and services?

I had two area rugs that I bought over 15 years ago. They have never been cleaned. After they were cleaned I was very pleased and will definitely recommend zerorez to friends and family as well as use them again for myself

Report a concern   October 28, 2013 — Rated 10 out of 10 by Cindy Crawford Zerorez Jacksonville
What do you like about our products and services?

It is environmentally safe.

Report a concern   October 28, 2013 — Rated 6 out of 10 by J.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

THE STAINS WERE EVIDENT IN THE CARPET THE NEXT DAY.

Report a concern   October 28, 2013 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job, carpet looks great. Tech took the time to explain the process.

Report a concern   October 28, 2013 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

on time did what they said they were gonna do friendly an prices were very resonable

Report a concern   October 28, 2013 — Rated 10 out of 10 by Rebecca Filaroski Zerorez Jacksonville
What do you like about our products and services?

carpets look great , very helpful and friendly associates

Report a concern   October 27, 2013 — Rated 10 out of 10 by E.L. Zerorez Jacksonville
What do you like about our products and services?

Clean fresh smell, friendly helpful associates

Report a concern   October 27, 2013 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Professional service and my carpet looks great!

Report a concern   October 27, 2013 — Rated 0 out of 10 by R.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpets did not come clean

Report a concern   October 27, 2013 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Excellent work, excellent customer service!

Report a concern   October 27, 2013 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Floor looks great. Service is top notch

Report a concern   October 27, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Very professional staff, always on time, courteous and excellent value. Technology of cleaning process is second to none!

Report a concern   October 27, 2013 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

appears to have done a very good job cleaning. it was a rainy day and stayed moist until next day. only thing

Report a concern   October 26, 2013 — Rated 10 out of 10 by Delane Humphries Zerorez Jacksonville
What do you like about our products and services?

I love the way my carpets look. I feel safe with the procedure you use. The young men that come in to clean the carpets are very special.

Report a concern   October 26, 2013 — Rated 10 out of 10 by E.O. Zerorez Jacksonville
What do you like about our products and services?

no harsh chemical smell, excellent service, easy to deal with and responsive to our needs

Report a concern   October 26, 2013 — Rated 9 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

They came early! I didn't have to wait all day. Service was very quick. Serviceman was polite & helpful.

Report a concern   October 26, 2013 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Seth the technician was a consummate professional at all times. He outlined step by step what he was putting on the carpet as what each product did. Explained the reason why the company is called Zerorez. I will recommend this product to all my neighbors and friends.

Report a concern   October 25, 2013 — Rated 10 out of 10 by Brian & Michelle Hall Zerorez Jacksonville
What do you like about our products and services?

We like everything you have to offer. We are extremely interested in the file cleaning and duct cleaning and are saving for it now.

Report a concern   October 25, 2013 — Rated 7 out of 10 by R.M. Zerorez Jacksonville
What could we do to improve?

Get all the stains out of my carpet

Report a concern   October 25, 2013 — Rated 10 out of 10 by H.T. Zerorez Jacksonville
What do you like about our products and services?

Carpet looked like new after cleaning. Great service. Technician was professional.

Report a concern   October 25, 2013 — Rated 10 out of 10 by Kelly Reed Zerorez Jacksonville
What do you like about our products and services?

I clean houses and always tell everyone to give you guys a try.

Report a concern   October 25, 2013 — Rated 10 out of 10 by Carolyn Arnold Zerorez Jacksonville
What do you like about our products and services?

professional people. Quick and effective service. Very good results.

Report a concern   October 25, 2013 — Rated 10 out of 10 by Bill Dampier Zerorez Jacksonville
What do you like about our products and services?

Does what it claims.

Report a concern   October 25, 2013 — Rated 10 out of 10 by Beverly Hadley Zerorez Jacksonville
What do you like about our products and services?

Ben was very professional and explained procedure before starting. I have a sensitivity to fragrances so the dlimonene was an issue for me. I would suggest if you have a sensitivity to plan to be away from house for the day. We were gone most of the day and left fans, air on. When we returned it was still strong so we opened all doors, fans all remained on, etc. It took about 2 days before the fragrance subsided. Other than my personal issue we were pleased with the service.

Report a concern   October 25, 2013 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

the worker was very thorough and my carpet looks great

Report a concern   October 25, 2013 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Very clean. Polite technician. Quick dry time.

Report a concern   October 24, 2013 — Rated 10 out of 10 by J.A.C.M. Zerorez Jacksonville
What do you like about our products and services?

Your products work (there hasn't been anything you haven't gotten out of our carpets!), your technicians are knowledgeable and very courteous, and your prices are good.

Report a concern   October 24, 2013 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Did the job and technician was very professional

Report a concern   October 24, 2013 — Rated 9 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Just had first service, so seeing how we like it. did awesome on our couch for pet odor.

Report a concern   October 24, 2013 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Spencer was on time and explained the service he was to perform for me. He also went over the cost that we had agreed upon at the Home and Garden Show. Spencer cleaned the carpets in my 5 rooms and a hallway in 1 hour and 15 minutes. After the carpets were dry the next day they looked great.


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