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based on 28797 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You will have our business in the future.Spencer is a very good ambassador for your company.He is cordial,efficent,and well mannered.Rare trates in todays world...
Ben was GREAT, very professional and personable. Thanks so much!
Mindy Last name removed
The technician was very friendly and respectful. My carpets and sofa look terrific. The citrus scent lasted for a few days.
Ben was early for the appointment time. He provided informative information about the products bring used. Also Ben was very surportive of the company and all the products being used.
service person, Daryl, was great.
Gets the stains out. I just wish I could keep the carpets clean
Truly zero residue. My carpets look brand new!!!!!
I like the fact that it doesn't leave any residue. Prompt and fast service.
Lower cost a bit.
I liked the quality of service and positive customer service.
Everything
Loved how clean everything became and the smell was pleasant. The young man who did the job was very professional and polite.
Technicians are professional and ask questions about any concerns I have before they begin the job. They're friendly and customer service oriented.
The guy was very knowledgeable and explained everything to me. He was very nice and was patient with all my silly questions. He knew which products to recommend but did not try to sell me unnecessary items. My carpets look fantastic and there is no soap residue.
The quality of services provided and professional staff.
I like the fact that your products are chemical free and I loved the polishing finish on my granite counter tops.
No harsh chemicals used. Very well cleaned. Service personnel very informative and knowledgable.
The technician was the face of the company. Brian was organized with his process and considerate with his equipment. When I explained what I wanted (didn't want the dirt release oil sprayed up the stairs) he kindly complied. The method seemed very sound and the results were great. Yes, I have contractor grade carpet that is just over 2 years old. Yes, it shows definite signs of wear - but Zerorez was able to remove the spots and give the area a fresh, unmarked look. Brian cleared away his equipment carefully and my stone foyer was wiped dry before he left. I will definitely use them again.
Professional staff. No residue in carpets and not so wet.
Quick response time, easy last minute scheduling, and professional service.
My carpet is 3 years old, looks and feel brand new! Love, love, love.
The technician was very friendly and professional. My carpets were cleaned and smelled fresh. I also had my grout clean. Great job!!! Would recommend to a friend or family!
quality of the service
The area that was cleaned came out really good, it.looked new, was very impressed.
The products lent the house smelling great. My carpet was dry just a couple of hours after the service as opposed to being wet all day. The technician was very prompt and professional!
Friendly service and great job cleaning
not cost so much for 1 hour of work.
Carpets dried quickly, personnel were friendly and professional.
The service technician was very informative prior to service about all of the products he would be using and what to expect. We have used Zerorez several times in the past and have always been pleased with the service and products used.
Excellent technical support at a good price. Technician explained what he was doing and why. He made good recommendations.