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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero residue is the most attractive part. Also, your technicians were very considerate, courteous and willing to go the extra mile to please us. They did a great job. Carpet looks like new again. Thank you.
Courtesy, on time (or early if ok with the homeowner), explaination of work being performed, explanation of additonal services that could be performed. The work was performed quickly but most important--efficient.
Great service every time. The guys always do an awesome job. We will have you back again in 6-8 months.
The technician was polite and professional and the service was excellent! Learned that zero fez does much more than just clean carpets!
The technician is always professional and helpful. My rugs and tile always looks much cleaner afterwards. I feel very comfortable using zerorez and recommending them to my friends.
Quality products and service!
Very knowledgeable and experienced technician. Very polite and helpful.
Efficient and friendly - very professional!
Very professional, neat, clean service
The contact on the phone was not conveyed appropriately. I needed a written proposal and the follow on call and email referenced execution of the service. This felt like a little forcing down the throat of your services. Spencer, the field service rep, was accomodating and was looking to do the best he could to complete this effort of getting me a proposal.
Overall, so far the accommodation was fine...
Zerorez products clean the best, leave no soapy residue and protect from future stains better than anything we've ever used.
Great staff! Very hard working and detail oriented. Great attitudes, very friendly and helpful.
Spots on the carpet that we have lived with for years are now gone.
Derrick did a fantastic job made tile look like new
Friendly service people, great job!
Customer service is excellent! Easy to schedule, on time appointments with call ahead to let me know you are on the way. Very professional in-home service reps (feel safe and he even liked my hyper Jack Russell Terrier). Outstanding results on my grout!
we have used zero rez several times now, and each service has been excellent. we recommend zero rez to all of our friends.
Great service. Much faster drying time than other types of rug cleaning companies we have used.
Knowledgeable technicians who are very polite had proficient at their job not to mention timely with feed back on arrival times
Carpets look great! No hidden fees or added charges. Patrick was very friendly and professional.
the fact that no soap is used.
Fine
After hearing ads on WOKV, I decided to give you a try on some horrid carpets before ripping them up and replacing. I'm glad I did! The carpets definitely do not look new, but look tons better than before. Your man was quick, knowledgeable, and courteous.
Name removed
Avondale, Jax FL
Thorough cleaning with lots of information about the process. Honesty about stains that won't come out.
Professionalism of technician, fair price, excellent carpet cleaning.
No chemicals
Professional tech and good job
Friendly staff and carpets look great!
Service was great again !!! second time in less than a week Nice to see there are still employees that still care!!
clean carpets