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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough and professional carpet cleaning.
Ability to clean fabrics
The associates who came out to our house did a great job in a short amount of time.
I love that all products used are natural and gentle on my senses. I was also highly impressed at how easily stains were removed. The staff was extremely pleasant and professional. Overall, the entire experience was efficient and excellent!
We had the grout cleaned and sealed and they look almost new again. Realizing that can never return to opening day your products seems to work extremely well.
I HAD STEVEN WHO CAME TO MY HOUSE. He was very good and detailed in his cleaning.
Exceptionally thorough, efficient, affordable!
The fact that there are no chemicals and my rugs last longer! Seth was excellent and provided wonderful service.
Your employees were friendly, professional and informative. Incredibly pleased with the results of the cleaning--my expectations were not high due to the condition of the carpet. Loved the way the carpet smelled after the cleaning. A day later, the carpet looks great and feels very nice. Thank you so much! I Will recommend you to everyone!
PS Also thrilled with the ability to book a "last-minute" appointment that worked with my schedule!
I was pleased with your service and with the technician who performed it. Keep up the good work.
Natural products. No smell. Quick dry time.
Clean and fresh, good tech rep
Prompt and friendly service. Was able to schedule the same day.
Professional friendly knowledgeable
As well as cleaning product works
The customer service is outstanding from setting the appointment to the associate who came to clean the carpet.
Excellent service! !!!!!
My carpets look fabulous! Technician did a wonderful job!
Customer service and the freshness of the products used
Professionalism and timely.
The associate, Patrick, was friendly, courteous, polite and didn't mind my dog begging for his attention. I love the citrus smell instead of a chemical smell. The furniture was dry in a couple of hours. And it looks great!
great out come, guy came on time
on time and easy to schedule
Chris was very professional. Came in, got to work and did a good job.
The professionalism and attention to details.
I like the professional way in which you handled our appointment. Derrick did a great job at explaining the process and in executing the job. The carpets look great and I would recommend Zerorez to anyone needing their carpets cleaned.
The technician was informative and polite. The citrus cleaner cleaned stains I never thought would come out of the carpet. The floor tile and grout cleaning was amazing.
I was very impressed with Chris who did a great job on my carpets,,,they are 13 years old and very dirty. He came in and in 1 1/2 hours had cleaned LR.DR.Den and hallway and it looked great. I liked the NO Resdue and the clean smell. I liked the steam clean and watched the vacuum suck the dirt right out. I have already told lots of people how impressed I was. I almost used Stanley Steamer but definatly will use you for any future cleaning I need. I was VERY Impressed ...Sarah
Very professional, punctual, thorough and friendly.
I like that your company is environmentally sound and agree with the science behind truly cleaning something by leaving it with zero residue rather than camouflaging it with scented soaps that are left behind in the fabric. I remember learning in 11th grade chemistry class that soap is an effective cleaning agent because it breaks the water tension and acts as a magnet to dirt. That being said, if you use too much soap or don't effectively rinse all of the soap out of your fabrics, you haven't removed the dirt. All you've managed to do is mask the odor of the dirt by bonding it with detergent that is an additional residue now added to your already soiled clothing. It's why second rinses are a good idea in washing machine cycles. You wouldn't put shampoo in your hair to cover the smell of dirty hair yet not rinse it out.... you aren't allowing soap to complete it's job if you don't thoroughly rinse and leave ZERO REZidue.
you get the job done with professionalism and the results is the awesome.