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based on 29061 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez for all my carpet cleaning needs since they arrived in Jacksonville what seems almost 10 years ago. I initially contacted them based on a radio ad I heard. The first cleaning they did for me was on a commercial/rental residence and I had struggled to find a top shelf carpet cleaner that could handle such conditions. They took care of it and I was spared the expense of replacing the carpet and it stayed clean much longer than traditional methods. Their equipment is top shelf and so are the folks who do the work, which is why they are my first and only call.
The service is top quality, the techs are curtious and efficient. Work is completed in reasonable time, and as your name suggests their is nothing left behind.
I was advised by Ben, the technician , that the carpet would not look new. It looked as good as new and all stains were removed. I took a chance with cleaning as opposed to buying new and so glad I did. I could not be more satisfied.
Tony M
the gentlemen explained what he was going to do. Was Well informed, quick and very good service.
I like that your employees are very nice and helpful. The Tech that came to my home was very respectful and explained all of the options I had to choose from.
Timely and finished product as expected
The technicians are always on time and go beyond my expectations to complete the job to my satisfactory. Will never use another company for my floor cleaning needs. A step above the rest.
prompt, courteous, and efficient service. Carpet looks great.
Make sure when your heavy cleaning spots that they are removed. Mine came back already and they look worse than before I had it cleaned. See my e-mail from yesterday. Email address removed Could not link to the service yesterday, so I e-mailed you under my own address.
Professional, friendly service
The tech was perfessional and understanding of our needs
The staff is friendly, courteous, and helpful. Prices are competitive. Work is performed well.
Very professional and do a good job.
They work very well.
technician doing good work and seem very knowledgable
The gentleman who performed our service was excellent. He was very professional and did a great job. We are very satisfied and would recommend your service to others. Thanks,
Doug Callender
Very professional representitive and excellent work completed.
I told my Neighbor about your service and you are cleaning his home today
I liked the personal attention I got from the young man who cleaned our carpet and tile, Steve. He listened to us and was extremely thorough. I also like the fact that it is all natural.
ON TIME, VERY GOOD TECH. CARPET IS CLEAN, SPOTS DO NOT COME BACK.
I was so pleased that they came back to do the carpet without any trouble when I told them I was not happy with a couple of areas. The service man called before he came as requested which was really great because I could run some errands and did not have to sit home for four hours.
They are natural
Awesome - as usual!
Tried the tile and grout cleaning... oh yeah!! For once I didn't have to scrub for an hour on slippery tiles. Not to mention that the floor looked like it new, something I've never been able to accomplish.
Steve was our tech this time and he was outstanding. We had to use another company last time due a warranty issue and there was no comparison. We will use Zerorez from now on. The carpet looks great too. We will have them do the other half of our house next month
Effective cleaning and protection & safe for my family!
The service exceeded our expectations. Fast, friendly appointment setting all the way through the quality of the finished product! Thank you.
It works and smells great!
Your service representative was extremely nice and careful, plus the carpets are very clean and fresh. One problem was the citrus odor, which was too strong for me. Next time I will ask for fragrance free products.

cleaned a very dirty carpet.....stayed wet a little longer than I liked...but the tec was very nice and professional