Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25902 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2013 — Rated 10 out of 10 by Kim Kelley Zerorez Jacksonville
What do you like about our products and services?

The Tech was on time,very polite and did a great job. He put alot of efforet into cleaning the carpets. Also presented to us were other products and services that could be purchased.
We intend to see about our air vents being cleaned by spring. Excelent job and service.

Report a concern   February 4, 2013 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Friendly efficient staff who appear on time, work neatly and quietly. Product smells clean and fresh.

Report a concern   February 3, 2013 — Rated 4 out of 10 by P.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was told the carpet would not be "crunchy" but it took 8hours to dry and my carpet is very crunchy.

Report a concern   February 3, 2013 — Rated 5 out of 10 by J.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

1) Service tech just stood at the door... did not say "high" or "I'm from Zerorez"
2) They did not move many pieces of funiture
3) They left stains in the rug under the easy chair they had to move to clean.

Report a concern   February 3, 2013 — Rated 10 out of 10 by R.K.S. Zerorez Jacksonville
What do you like about our products and services?

quick, efficient, clean carpets!

Report a concern   February 3, 2013 — Rated 10 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

My tech Chris was friendly, knowledgable and had an excellent work ethic. The results were great and I definitely will recommend you to others and have you back here as needed.

Report a concern   February 3, 2013 — Rated 10 out of 10 by K.S.L. Zerorez Jacksonville
What do you like about our products and services?

The stains don't return like they do with other cleaning services. Very helpful and upbeat staff.

Report a concern   February 2, 2013 — Rated 10 out of 10 by Kelly Piper Zerorez Jacksonville
What do you like about our products and services?

Friendly on time service. Great cleaned carpet and tile.

Report a concern   February 2, 2013 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Service was beyond expected. Thank you for everything.

Report a concern   February 2, 2013 — Rated 10 out of 10 by D.A. Zerorez Jacksonville
What do you like about our products and services?

Nice personel and very good job with cleaning the previous tenants mess. Talked with us about what we needed and was very informative about the products and services provided.

Report a concern   February 1, 2013 — Rated 10 out of 10 by Darrell Craig Zerorez Jacksonville
What do you like about our products and services?

If the results after drying out are the same as they appear biq this will have been the best carpet cleaning we have had. Brian worked very hard and did an excellent job. He's a winner.

Report a concern   February 1, 2013 — Rated 10 out of 10 by S.V. Zerorez Jacksonville
What do you like about our products and services?

Carpets turned out great and no chemical smell

Report a concern   February 1, 2013 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Patrick our tech was on time, professional, efficient and through. Thank you for a good job.

Report a concern   February 1, 2013 — Rated 10 out of 10 by Teresa Reagan Zerorez Jacksonville
What do you like about our products and services?

We choose Zerorez to clean our carpets because we just had a baby and we wanted safe products. Customer service was excellent. Technician arrived early and ready to work. I explained and showed the areas of my concern. We had just cleaned our living room less than 30days ago with a rental but we weren't happy. Our high traffic areas needed some attention. The technician pretreated with a nice smelling citrus solution and with in an hour and a half he was done and the carpets looks GREAT!!! He was very professional and we plan on using Zerorez from now on.

Report a concern   February 1, 2013 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Last minute request for service due to unexpectedly being at home for the day. Same day service, technician was very diligent in the process and the dry time was incredibly fast, I believe due to the time and effort the technician took to ensure the job was done right.
I'll be back

Report a concern   February 1, 2013 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

results were as advertised

Report a concern   February 1, 2013 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

Courteous service person (Patrick)... extraction system gets dirt out of the house... leaves carpet and tile clean and smelling good.

Report a concern   January 31, 2013 — Rated 10 out of 10 by Barbara Dalton Zerorez Jacksonville
What do you like about our products and services?

Customer service was great. The carpet looked great.

Report a concern   January 30, 2013 — Rated 10 out of 10 by F.B. Zerorez Jacksonville
What do you like about our products and services?

The service tech (Chris) was professional and diligent. He did an excellent job and we were very pleased with the results. Thank you

Report a concern   January 30, 2013 — Rated 10 out of 10 by Aaron Austin Zerorez Jacksonville
What do you like about our products and services?

They work. And it's fast and convenient.

Report a concern   January 30, 2013 — Rated 10 out of 10 by Cathy Abbott Zerorez Jacksonville
What do you like about our products and services?

I have always liked the clean feeling I get after the Zerorez folks have finished. Always professional and on time! We have used the Zerorez service for years.

Report a concern   January 30, 2013 — Rated 9 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

The person was very professional, showed up on time and did exactly what he said he would do.

Report a concern   January 30, 2013 — Rated 10 out of 10 by B.O. Zerorez Jacksonville
What do you like about our products and services?

How clean and soft my carpet is

Report a concern   January 28, 2013 — Rated 10 out of 10 by B.D. Zerorez Jacksonville
What do you like about our products and services?

Great service all around from start to finish. Excellent customer service from phone rep. Outstanding service from service man. Thank you.

Report a concern   January 28, 2013 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

I was very impressed with the service that was provided. I really appreciate that he arrived on time and made sure that everything was done to my liking. I'm glad that we were able to get an appointment so quickly and everything looked amazing. I will definitely be using you guys in the future.

Report a concern   January 26, 2013 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

The service guy was nice and polite,he also did a wonderful job on the carpet.

Report a concern   January 26, 2013 — Rated 10 out of 10 by Maryanne Mann Zerorez Jacksonville
What do you like about our products and services?

Product really cleans and service person, Stewart was the best..

Report a concern   January 26, 2013 — Rated 10 out of 10 by I.W. Zerorez Jacksonville
What do you like about our products and services?

promptand friendly service.

Report a concern   January 25, 2013 — Rated 10 out of 10 by C.K. Zerorez Jacksonville
What do you like about our products and services?

Procedure seems very thorough and my carpet looked very clean when done. The employee was very nice and polite . You were recommended by a neighbor, Debbie McKinney. Name removed

Report a concern   January 25, 2013 — Rated 10 out of 10 by G.F.S. Zerorez Jacksonville
What do you like about our products and services?

carpets don't get soaked. very clean result. the application was done quickly and efficiently.


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