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based on 29071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not disappointed. I had pet stains and they showed again after the carpet dried
courtsy,promptness,capable
The way my carpet feels when it is done! No sticky residue, dry's fast.
I was a little turned off by the price this time.
Because there is no chemicals left in the rug.
Price and thoroughness
Very satisfied with cleaning and technician.
The technicians were very thorough and paid an exceptional attention to detail.
Always on time, very courteous, and an excellent result on the carpet.
Quick and clean and professional service, on time arrival,smells good and dries quickly. 100% satisfaction with my Zerorez service
The man who cleaned my carpets was such a professional. He explained everything he was doing. Your company is the greatest.
He quoted me a price to have my grout cleaned, but it was a little to expensive for me.
I won't hesitate to tell my friends about your company.
Everyone was professional from beginning to end. Our carpet looked and smelled great!! Thank you!!!
Prompt. good cleaning pleasant service man. Efficient. Rugs dry quickly and smell good, not too sweet
When I scheduled my appointment I was not informed about the minimum price for someone to come out. I scheduled an appointment under the impression that I was just paying the one room price. I was also informed that they would help with the furniture. When David showed up he was extremely pleasant and professional. As we discussed everything he realized that I was misinformed, which he immediately took care of by calling the office. While he also did help with the furniture some it seemed like that is not typically what they do. I typed so much because I want to make sure you understand what went wrong so that others do not have the same problem. At the same time I didn't want to put anything less than a 10 because what lacked in communication David more than made up with in service and efficiency.
The honesty of the technician
No chemicals
Really liked the guys--Chris and Brian--knew their business. They were professional and friendly. They did a great job.
Service is exceptional; very accommodating for scheduling appointments. Technician, Spencer, was extremely knowledgeable. Carpets and furniture look like new after cleaning. NO harsh chemicals; quick drying, not soaked..
The person who performed the work at my home was very pleasant and shared what he was doing and how our carpet should look when he completed his work. He was an ambassador for your company.
Aaron was very profesional and went above and beyond. The carpets look 3 shades lighter!
I LIKE THAT IT'S STEAMED CLEANED,AND DOES'NT LEAVE A RESIDUE. THE TECHNICIAN WAS VERY GOOD AND KNOWLEDGABLE.
Technicians we polite, professional, and did a great job! Thanks.
Chris was very thorough and worked hard to clean the high-traffic areas in my home. I had the pet treatment done in one room & I am very pleased with how the odor is now gone.
Very friendly staff, timely, affordable!
Great. A little concerned about a spot that looks like it is coming back
Service was great. They guy were very respectful. Super fast. My carpet looks fantastic. I will use Zerorez again.
On time, quick professional. Very through job in cleaning.
Zero rezidue, sage for dogs.
Oder free product and does not soak the carpet.
The lack of soap that you use. I did find a mark in one of the closets which I do not believe was there. Weird like a hot pink color; but since it was the closet no one sees it. I thought your technician was very helpful.