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based on 29071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You always do a good job. Your people are very professional. They are prompt, show up when scheduled. Ben did a great job on our leather furniture.
Very professional company with courteous employees and very punctual.
friendly, prompt, good results
Knowledge and patience of the tech. He spent quite some time explaining the process, the cost and helped my husband move some of the furniture. The final result was very good and we had almost the whole house's carpets cleaned.
The stairs were adequately done; however, he left a large puddle of water on the ceramic tile at the bottom of the entrance hallway stairs. If I had not noticed it before my husband or I came down, one of us could have slipped and the results could have been disastrous.
Zerorez always does an awesome job and try to accommodate our requested time to take care of one of our Showhomes!
Tech explained the water purification system in place on the service vehicle. The service was pleasant and professional.
Very Professional tech also did a great job!!!
Very clean and courteous service.
I have always been happy with the service that I get it Zerorez Although this time you must know that the two extra rugs I paid for to be cleaned one no longer had any smell of my dog. And the other was like it had never been cleaned at all ....I had to put it in the garage. keep in mind this is just dog smell not Urine smell.So I felt like the money I paid for to clean the smaller rug was thrown away. Don't know what went wrong there I know it wasn't intentional.
VERY KNOWLEDGEABLE AND PROFESSIONAL ABOUT THE SERVICES THAT THEY WERE PROVIDING.
Professional, clean, and thorough.
Our carpet looks great and smells wonderful. Our tech David was fantastic, very professional but friendly. He did a great job and went over and beyond with cleaning our carpet. He deserves a raise!
I was impressed with the company from the schedulers, the reminder calls and by my technician, Seth. He was punctual, addressed all my needs. Best of all the carpets
came out so clean I do not feel like I need to replace them now. They look amazing!
There were some really bad stains and Seth made sure he paid extra attention to those
areas.
I am looking forward to seeing what Zerorez can do for my tile. I have heard the commercials on the radio for years. Now I am a believer. Zerorez will be the only carpet cleaner company I will use. No harsh chemicals!!
Service personnel are prompt, polite and efficient.
Excellent result. Professional.
Ivan was extremely professional and friendly and did an awesome job in a timely manner. I would request him in the future.
Good results
carpets really look clean when they're done
Our carpet was so clean and smelled very clean. Ivan was very professional and we felt like he took care of our carpet
Ike it was his own.
You came when you said you would come. Your service person Ben Willis was polite, very knowledgable and explained the whole process to me. This was my best experience of any service person I've had come to our home ever! I already have highly recommended Zerorez to friends and I would only use Zerorez going forward for carpet and furniture cleaning.
Reasonable price, timely on appointments and clean cut and professional workers.
The thorough cleaning and professional courtesy
Always makes my carpet look brand new.
It was quick and the tech was friendly
The agent was very professional and worked extremely hard to complete the work quickly and precisely. The end results were very positive.
Very professional!
carpet always feels so soft and smells so clean after shampooing. Love that there is no sticky residue left behind.
First off the techs who came out were not very approachable. Second they left the carpet very wet. The room that they did is the main room in the house. You have to go pass that room to get to the front door, kitchen, bathroom etc. Plus they knew we have multiple pets. So we wasted our money on this service. It took the carpets a good 24 hours before they were dry. If we would have known that we would have stayed somewhere else for the night. This has never happened with other companies we have used. Very upset that we wasted our hard earned money
Everything. Your prompt service/appointmet. Your service technicians. The way the carpets look after cleaning.
Good job!