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based on 29370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed with Robert, he was very professional & worked with me as far as my budget. Was a little disappointed with the couch but I know he did all he could. Thank u
Fast and courteous.
The guys went the extra mile to make my carpets look their best. They were courteous and extremely thorough. They took pride in their work.
fast drying
clean smell
promptness
That you don't use chemicals to clean.
got out most of my old stains!
Timely, efficient, clean process.
We had our vents cleaned and the techs that were sent were AMAZING. So polite and friendly and they really knew what they were doing. They kept me informed of everything and cleaned up before they left. This is my second time using one of the services from Zerorez and both times were great. I will not use anyone else in the future.
Prompt, courteous and professional service from both the office staff and the technician.
it's ok for pets
Your Service tech was great. No smell after the cleaning which really surprised us.
Our service guy David was great polite and very informative. We were very happy with the service quick and our carpets looked really clean.
Thanks again!
We found the efficiency of the cleaning process to be superior as well as the professionalism of the technician.
Your technicians know the services you provide very well. I never felt that he was trying to sell me something that I didn't need. My carpet and tile have never looked better. Kellan and Brian provided excellent customer service. This alone sets Zerorez apart from everyone else in the industry.
The guys are nice and professional. Did a good job
Can I get on a schedule for cleaning?
Kellen did an excellent job of cleaning all of my tile floors.
My couch is surprisingly clean!
very good.
The job is done well and in a timely manner.
Service was above expectations! Will requests these gentlemen for future service.
We purchased carpets that were tested at Disney World years ago, probably around 25 years ago and it is impossible to tell that they weren't just installed. We had the rugs serviced by you last June and they really didn't appear to need cleaning with the exception of the entry stairs.
For size of our house the price was excellent and the gentleman that did the servicing did a great job in a short period of time. Since my wife was out of town, it was a perfect time as I just stayed in the basement until the rugs were completely dry. Will probably do it at this time next year.
Carl and Joan Victor
Great service and people!
Love how clean our carpet and tile floors are once they have been cleaned. We use Zerorez yearly and highly recommend them. Very prompt and do a wonderful job.
You called to see if you could come early and still showed up early. Came in reviewed our carpet and was very polite and was
very knowledgeable. Came in and got the job done quickly.
the work was quick and well done and he did a fine job. the person (did not get a name) who cleaned the carpets was prompt, efficient and polite. I do think the price for cleaning the couch was a bit high. the Shields family
Every thing was very well done. Pickup and delivery was prompt and the people were polite and helpful.
Chris came out and did a great job on my very dirty carpet...my dog was very sick and made a total mess. Chris did his magic and removed all the stains! Very happy with his promptness and professional attitude. Will use your services again for sure!
Laura Jean Hoff/LJ's Photography
Lack of residue after cleaning and fresh clean feeling of fabrics
Your team does a great job - from the employee taking the phone call, to the technician.
I am always satisfied - your are timely, cost appropriate, technician clean / clean cut and your method of cleaning carpets is better than all the others (including myself)

Courtesy of service techs. Effectiveness of cleaning process.