- Phone: 904-891-0631
- Visit Website
based on 25879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician, Spencer was great! Explained everything!!! And although he did try to sell me extra services he was not pushy at all!!
I will definitely use zeroez to clean my kitchen tile and grout. My carpets look beautiful!!'
I will never go back to traditional carpet cleaning again!!
Thank you Zerorez!!!
They leave a clean fresh smell in your carpets and furniture.
Quick and effective.
The first time you cleaned our carpets they looked like new. We could not believe how they came out. this time there were still spots and at our back door entrance you could still see the dirt in the carpet
quality and professionalism
Very thorough cleaning, leaves no residue or sticky feeling.
I received the usual great carpet cleaning job this time by your courteous and efficient employees. Additionally, I mistakenly scheduled furniture delivery and carpet cleaning services for the same time. Thanks to your considerate agent I was able to have both services performed. First name removed
Very courteous , timely and efficient
The Customer Service was GREAT. I think the young man's name was Derrick, who cleaned my carpet and tile, and he was fantastic. It didn't take long at all, and the house looked GREAT! :) I will definintely be using your services again. I will also recommend Zerorez to everyone I know!
Courtney K, Jacksonville FL.
like services and products. Very pleased.
The tech that serviced my rugs was very nice and curtious and good at what he did my rugs look almost new after 15 years of heavy traffic thanks again
C.brewer
While wet the carpet looked great; however, once dry there was no distinguishable improvement with stains that could not be gotten out via normal means.
The cleanlyness of the product and the length of time that the carpets stay clean. The fresh smell and the quickness of the drying without residue. Marge Monteith
Quick and thoroghly applied.
Friendly and professional technician, great results
The quality of the work and professionalism of the employees
the technician worked very diligently and was very polite. he did a great job cleaning all the carpets. the carpet looks new (or as new as can be.....since it is old carpet)
They seem to work better than others we have used
Great kid and did a great job. I was surprised by the cost of cleaning a sofa.
The total respect that Zerorez shows for customers and their homes while cleaning is second to none. They are the most professional company we have ever had clean our carpets. We have used them for quite a few years and will continue to do so.
Treated my house like they were doing their own house Great job.
Attention to detail- drys quick, clean carpets.
They arrived on time and did a wonderful job.
Great service friendly worker no mess no fuss
Personalize attention and the friendly staff. I like you use narural products .
Customer service, ease of scheduling, honest staff, thorough work, natural cleaners.
The spots were gone completely....and stay gone for a long time. Wonderful!!!
Early arrival, courteous service and excellent results. Thank you so much!
Our carpets are not clean after you cleaning them twice and spraying them with antimicrobial spray. You have come to my house three times and the carpets are still not clean. We had to go buy a steam cleaner to get the horrible smell out of our carpet that you tried to blame on our dog! Miraculously after us cleaning the carpet ourselves, the smell is gone and we pulled up a bunch of dirt from the carpet. I have proof of the dirt that we pulled out of our steam cleaner in the same room that was cleaned twice by you. It is absolutely ridiculous that we had to go purchase a steam cleaner after we had already spent the money to have our carpets clean. It is clear that you don't really clean the carpets, which results in the carpets smelling. We have had to buy air fresheners and now a new steam cleaner to make our house smell like it should. I am very disappointed and will definitely not recommend your company to anyone. If you need to contact me further, you can email me at Email address removed To make this right you can provide a refund and we won't give you bad publicity.
Dry time was incredibly fast - carpets looked amazing - no crunchy feeling when you walked on the carpets and by the next day totally dry. The technician, Seth, was very professional and conscientious about performing the job. I will definitely use Zerorez again and share my experience with all.