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based on 25879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, products are quick drying,
Very friendly ,on time ,and gets the job done and out of your home.
The technician was very courteous and knowledgable. My sofa, chair and ottoman are very clean. The look great
No harsh chemicals and odors, and the tech was very prompt and efficient.
Clean smell, associate was on time and very educated about the product and process.
To be honest...I don't know. We had Zerorez to our house twice in about a month period. We have 2 dogs. One was being housebroken and the other had a bladder stone. We had Zerorez come back a second time. What happened was...weird. The carpet looked great, for about 24 hours. We started noticing stains that were not there before, in particular a line that made a corner in the middle of a traffic area. I don't know if the water used was bringing up deep down dirt or what, but the carpet looked the worse it had ever been after this last treatment.
The tech was professional and did an incredible job. He explained the product and what the process was. Very professional and did an outstanding job
In the past five years I have used four different carpet cleaning companies and they have all failed the test. Problems range from enormous amounts of white powder residue left behind, to hard carpet fibers, to a mediocre job of cleaning, not to mention the cost. Needless to say I will never use any of those companies again. I have not vacuumed after your cleaning but I have not experienced any of the before mentioned problems. You get two thumbs up and high reccomendations to my friends and neighbors. Thanks for a job well done.
We have already recommended you to the Quals and they are calling you. Good product good service.
Great cleaning job and the stains are gone!!!
You did a good job on my old carpet.
I think Patrick did a great job. The grout cleaning did not get as close to the edge in or masterbath as we had hoped for. I also have a dead patch of grass in my yard where the truck was operating.
The service was performed in a professional and timely manner, and Brian was knowledgeable about the process used. The fact that no chemicals or cleaning products were used only makes sense that no residue was left behind to attract dirt. We are quite happy with the results.
Great results. And experienced technicians who explain everything to you.
Zerorez leaves the carpet smelling fresh and not too wet - it dries quickly. Patrick was polite and pleasant. :)
I thought the products were excellent.
The gentleman who cleaned my carpet was awesome and my carpets are clean.
The guy that came to do our carpets was extremely nice and professional! I also love that there was no residue on our carpets when they dried!
clean carpet over others
Very friendly service personnel. Helpful suggestions.
my carpets look GREAT, the tech (Seth) was respectful , polite and wore shoe covers !
Very cool ! I am happy
The technician, Spencer, is super!
Everyone is trained so well. Very professional and they care about doing a good job. Ben was excellent this last time!
Professional demeanor, phone call when coming, thorough work. Good pricing.
Seth did an excellent job.
Sally Harasz, Realtor
Manormor Sotheby's International Realty
Very professional and careful not to bump into furniture, woodwork while prepping, cleaning and using protectant on finished cleaning. The product really did the job and I would be happy to recommend to anyone needing this service.
It's rare these days to find a company that truly stands apart from the rest. Zerorez is the only company I trust to care for my home's interior. The staff is always courteous and professional, and my 9 year old carpets stay just like new. Thank you, Zerorez!
Friendliness of technician. Cleanliness of equipment. Quality of service.
Very professional staff. Carpets look great. Didn't take long at all and the employee showed up right on time and got right to work.
Chris who came to my home on Monday was very polite and answered all of my questions without hesitation. My stairs and hall way look great.
Clean and neat. Very personable. Willing to work with my needs