Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28817 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2015 — Rated 10 out of 10 by G.M. Zerorez Jacksonville
What do you like about our products and services?

I feel that you get what you pay for and we got a great job from our tech.
Report a concern   March 2, 2015 — Rated 10 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

Very prompt, very professional, very thorough, and very concern. The Service technician did an Outstanding job to our entire home. The Carpet and our chair looks GREAT!!!!! We will let others know.
Report a concern   March 2, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Professional technician, on time performance and clean carpets
Report a concern   March 1, 2015 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Service person was polite and answered my questions. Product worked well.
Report a concern   March 1, 2015 — Rated 10 out of 10 by H.P. Zerorez Jacksonville
What do you like about our products and services?

The technician was very helpful and didn't make our questions feel rushed.
Report a concern   March 1, 2015 — Rated 8 out of 10 by C.J. Zerorez Jacksonville
What could we do to improve?

Send experienced techs with new hires of one year or less to help them learn.
Report a concern   March 1, 2015 — Rated 7 out of 10 by A.D. Zerorez Jacksonville
What could we do to improve?

Honor the original quoted price
Report a concern   February 28, 2015 — Rated 10 out of 10 by Suzanne Verret Zerorez Jacksonville
What do you like about our products and services?

Professional, courteous, on time, he did a great job. I would recommend this company to all my friends.
Report a concern   February 28, 2015 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

The service techs are very professional. We also like the fact that it fluffs our carpet up and takes less time to dry
Report a concern   February 28, 2015 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Technician was efficient and knowledgeable. Carpets dried within the specified period of time. No stains have come back through.
Report a concern   February 28, 2015 — Rated 10 out of 10 by K.J. Zerorez Jacksonville
What do you like about our products and services?

The technician showed up right on time and got to work. He explained everything he was going to do and the carpet looked great when he left.
Report a concern   February 27, 2015 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Kellen was professional and efficient, and the carpets look brand new. He did a great job. I'm always pleased with the service I receive from your company.
Report a concern   February 27, 2015 — Rated 10 out of 10 by E.G. Zerorez Jacksonville
What do you like about our products and services?

Technician was very polite and pleasant. Explained your method of removing stains and cleaning carpet. Very professional presentation. My carpets look great and hope that OLD stains do not reappear.
Report a concern   February 27, 2015 — Rated 9 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

The grout/tile cleaning was excellent!! Felt good about letting my toddler walk on it afterwards.
Report a concern   February 27, 2015 — Rated 10 out of 10 by Tomias Moore Zerorez Jacksonville
What do you like about our products and services?

It did the job right and there was no negotiation hassle
Report a concern   February 27, 2015 — Rated 10 out of 10 by Rob McClellan Zerorez Jacksonville
What do you like about our products and services?

I know I can trust them and they do outstanding work. Our carpets looked brand new when they were done. And it leaves a nice scent for days after the work is done.
Report a concern   February 27, 2015 — Rated 10 out of 10 by Jodi Reneau Zerorez Jacksonville
What do you like about our products and services?

Spencer did a fantastic job. Our home looks wonderful. I've been a customer for 5 or more years and I love the results with Zeroes.. A➕and I am VERY SATISIFIED .✔️✔️✔️✔️😀😀😀
Report a concern   February 27, 2015 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Carpet feels clean. Feels fluffy again.
Report a concern   February 26, 2015 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Ivan, the tech that came out was very professional and more helpful and honest than the typical home service folks that I have come out. Thanks to employees like if Ivan, you have got yourself a lifetime customer.
Report a concern   February 26, 2015 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Furniture cleaning. Awesome
Report a concern   February 26, 2015 — Rated 9 out of 10 by D.R.W. Zerorez Jacksonville
What do you like about our products and services?

not as much chemicals
Report a concern   February 26, 2015 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Your service is always good. Every technician has been informative and helpful without being pushy. Your price is reasonable and affordable too.
Report a concern   February 26, 2015 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

My carpets were horrible I found myself ready to replace them
Report a concern   February 25, 2015 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

friendly and knowledgable staff. Punctual.
Report a concern   February 25, 2015 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Cleaning worked very well. Good value.
Report a concern   February 25, 2015 — Rated 10 out of 10 by R.A.S.D. Zerorez Jacksonville
What do you like about our products and services?

everything
Report a concern   February 25, 2015 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

The tech Kellen was very professional. Carpets look great. This is our second time using Zerorez. We have recommended Zerorez to our family and friends.
Thanks
Report a concern   February 25, 2015 — Rated 10 out of 10 by F.V. Zerorez Jacksonville
What do you like about our products and services?

Cleans great smells good
Report a concern   February 25, 2015 — Rated 10 out of 10 by Susan Michelle & Lance Kraemer Zerorez Jacksonville
What do you like about our products and services?

The technician was very nice, professional, through. Excellent job, I will continue to use your company for my carpet, and other house hold needs. Thank you so very much

Sandra Smith
Report a concern   February 25, 2015 — Rated 10 out of 10 by G.P. Zerorez Jacksonville
What do you like about our products and services?

The technicians are prompt, knowledgeable and professional. Carpets come out beautifully, soft on bare feet. Using Zerorez has greatly improved the life of our carpet: our ten year old carpet looks and feels like new.

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