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25903 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and did everything you said you would and even better.
everything from the process to the people providing the service
Technician Brian was very polite and considerate and did a great job cleaning the Travertine tile in our home. I was amazed at the difference! Our sofa was also cleaned and looks brand new. Great job!
They work awesome and the curtious service
What is there NOT to like? I've hired your services twice and both times I got 5 star service! Your staff is clean and neat. Very knowledgable and on time both time! I have already told many of my friends and coworkers! So far I know of two friends/co-workers who has already used your services! I've had my carpets cleaned many times in several of my homes and the cleaners usually had to make a 2nd cleaning the following day. That's NOT the case with Zero Rez! I will continue to use your services in the future!!
A well satisfied customer,
Name removed
Quality of service and product is the best we have seen by any company we have used in the past.
Technician very polite and thorough. He explained the real problem areas beforehand rather than making excuses for them afterwards.
Carpets look great !! So impressed with the gentleman who cleaned for us and his punctuality for the appt.
thanks !
techs on time, carpet very clean and refreshing scent!
Very professional cleaners and a clean carpet!
Outstanding service and quality. Best around.
returning calls! i had called on friday around 430 and left message and i know office doesnt close until 5 but no one called back at all!! thought maybe call back on saturday or even monday but no call back! other than that you guys do a good job. one more thing i would like the guys to wear booties the whole time they are there not only after they clean the carpet. thanks!
fast and very good
You do Berber extremely well
I appreciate the effort to come back and correct the spots that needed more attention.
Don't stick it to us after your alresdy there doing work. I'll always remember that the $99. job end up at $250. by the time you leave. I know everyone does it but that doesn't set well with the customer.
Quality work and dependable service in a timely manner.
The carpet looks great. I like that there is no filmy residue after cleaning. The technicians are always polite and professional.
Everything!!!!
I thought my couch was trashed, that I was going to toss it out, but Zerorez made it look NEW again. I had tried other cleaners and they failed and Zerorz blew me away!!
Seth was very professional. The product seems to be working.
Professionalism
I was very happy with both Patrick as well as the results of the service. The rugs looked great and would not hesitate to call again when needed
Carol Decormer
Men who completed the job were so professional, worked hard and very friendly. Arrived on time and did an outstanding job! Thank you
The service was excellent. Time will tell regarding the product. We hope we won't have the breakthrough stains we usually get with the soap method. The tile floors look wonderful.
This was the first time having a professional carpet cleaning done (was required prior to the move) but the owner of the place mentioned that it's better than the one they usually have their carpet cleaned.
Good stain removal and pleasant citrus scent freshens entire house
Spencer was excellent in testing an area and was very forthright about what Zerorez could do for the grout in that it would not be possible to restore to the original color but would clean the dirtiest areas. He was very thorough, personable, and honest.
Good price, was able to schedule service on a Saturday which was the next day, tech very timely and courteous,
Great job, as always!