- Phone: 904-891-0631
- Visit Website
based on 25879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue, good cleaning job
Your service is not the cheapest for landlords with vacant property. Is there some type of discount you can offer with vacant property? It seems like this would less time spent on the property for the technician. My name is Richard Barnett IIIPhone number removed713
I really like your method of doing the carpets and the upholstery. My carpets turned out beautifully and I loved the feel of the carpet after it dried. They felt so soft and fluffy. My carpets never felt like that before when I used other carpet cleaning companies.My sofa and two chairs that were done look like they are brand new. The technician (Chris) who did my carpets and upholstery items explained everything to me and answered all my questions I had. Chris did a really great job. I'm hooked on Zerorez now and no other carpet cleaning company is going to touch my carpeting again. I will be calling again to have my carpets cleaned by you when it comes time. You have gained a new customer and I'll be letting everyone know about Zerorez. Thank you again for doing such a very good job. You guys are a "10" in my book.
Sincerely,
Joana Williams
The service man was prompt and courteous; the process was clean with no cleanup on our part; he moved furniture to clean under and around it (usually a high traffic area); and, most importantly, the rugs looked wonderful when he finished!
Your Business Representative (Seth) was outstanding. He "sold" your company to me while he was taking care of the carpets. My wife had heard about the company via Arthur Crofton's radio program and wanted to give Zerorez a try. Seth came in to our home and did such a great job for us that this is the company that we would ask back to do more work in our house in the future. SO.......I am thinking that the representative was the KEY for my recommendation. I can't say that your product is better, but I think your rep did an OUTSTANDING job and I would tell folks to ask for him by name!!
flexible on appointment times, clean and quick cleaning operation, friendly service
Friendly associate and great job
Did and excellent job...Highly recommend and is far superior to any other type of carpet cleaning service. Kathy
The service provider was personable and did a fantastic job!!
Patrick was very professional,explained out everything and did a great job.
everything, it was a great experience. Your rep was on time, did a great job and cleaned up before he left.
Chris was polite, efficient and courteous. I love having the carpet dry so quickly. As we left the next day for KY, I don't know if any of the spots will 'bleed back thru'. But if they do, I would not consider it a strike against you. There were some bad spots. Grout did not come as clean as I had hoped but again, not your fault. It had apparently never been sealed. Upholstery looked great. I have suggested my dtr-in-law use Zerorez if there is one in Louisville KY.
I will certainly recommend your company to a friend. The fellows were very polite and
knew what they were doing. Everything was handled professionally.
I am impressed how good the carpet looks.
Mildred Last name removed
Technician very polite and knowledgeable - explained each step in the process.
The service person was excellent. The carpets are very clean and the work was done quickly and efficiently. He answered any questions I had. Very professional. We wouldn't hesitate to use zerorez again.
Delivered as advertised.
Your employee was thorough, up front about the worn areas before proceeding with work, and was timely in his work habits. It was my first experience using Zerorez, and in hindsight, I would probably treat a few areas before having the complete job done. But, it is much fresher-looking and cleaner than before the service was done.
Great service, good work, nice guys. I like that there is no soap used so there is no residue left behind
Prompt, professional.
Seth was really nice and very informative on the equipment he used. I was very pleased with not only the way the carpet looked but the smell as well. I would recommend zerorez to anyone that is looking for carpet or AC cleaning services.
The servicemen are extremely courteous & efficient. As always, the result is most
satisfactory.
I was told by a friend who had her carpet cleaned the week before, how unhappy she was with the technician sent to her. I almost canceled based on her experience. Colby went above and beyond to take care of my request to ensure my two distinct traffic patterns were cleaned thoroughly. My 1996 carpet was cleaned to my satisfaction, and I am pleased with the results. I may even squeak out a year or two more from my aqua-coloured carpet. I love the results. Thank you for sending Colby my way. He deserves a "hefty pat on the back". I've told everyone at work to ask for him.
On time. Courteous and polite technicians. Thorough cleaning of carpet. Did not try to sell more services. Worked quickly and neatly.
The fact that is works so well with no chemicals! The whole house smells so fresh and citrusy!
efficient, timely
We like the natural aspect of the product and the technician who came to the house was very courteous and professional.
Great job. On time. Well done!
Courteous and very professional. Prompt and reliable. House smells so clean after service.
quick efficent and non toxic
It was very fast and so amazing how clean it got our carpets. Especially the areas we had some serious stains! It was also amazing the way it had no horrible chemicals and used all natural organic spot cleaners. Very pleased with service and results!!