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based on 25903 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of services provided and professional staff.
I like the fact that your products are chemical free and I loved the polishing finish on my granite counter tops.
No harsh chemicals used. Very well cleaned. Service personnel very informative and knowledgable.
The technician was the face of the company. Brian was organized with his process and considerate with his equipment. When I explained what I wanted (didn't want the dirt release oil sprayed up the stairs) he kindly complied. The method seemed very sound and the results were great. Yes, I have contractor grade carpet that is just over 2 years old. Yes, it shows definite signs of wear - but Zerorez was able to remove the spots and give the area a fresh, unmarked look. Brian cleared away his equipment carefully and my stone foyer was wiped dry before he left. I will definitely use them again.
Professional staff. No residue in carpets and not so wet.
Quick response time, easy last minute scheduling, and professional service.
My carpet is 3 years old, looks and feel brand new! Love, love, love.
The technician was very friendly and professional. My carpets were cleaned and smelled fresh. I also had my grout clean. Great job!!! Would recommend to a friend or family!
quality of the service
The area that was cleaned came out really good, it.looked new, was very impressed.
The products lent the house smelling great. My carpet was dry just a couple of hours after the service as opposed to being wet all day. The technician was very prompt and professional!
Friendly service and great job cleaning
not cost so much for 1 hour of work.
Carpets dried quickly, personnel were friendly and professional.
The service technician was very informative prior to service about all of the products he would be using and what to expect. We have used Zerorez several times in the past and have always been pleased with the service and products used.
I just like the fact that the cleaning is done so efficiently and without the suds and other residues. Plus the reps who come out are very helpful and knowledgeable about the product and service.
The carpet dried fairly quick and looked really good. The Zerorez associate was very well informed on the product which made me feel comfortable in his ability to do the job well.
Having no residue left behind on my carpets to attract dirt is a main concern for me. ZeroRex is also does a great job cleaning my sectional sofa too when it's needed.
The technician was pleasant and did a great job cleaning the carpets.
They work amazingly well. The carpets always look great.
Your staff is always trustworthy, thorough, efficient and friendly.
Derrick was extremely nice and very knowledgable about the product. I have already recommended you to another family member and will definitely request Derrick to come back again the next time I have my floors cleaned.
did a great job removing pet stains
Very polite and professional young man cleaned the sofas . The result was visibly brighter sofas with all pet hair removed !!! The sofas were slightly damp to the touch , but without any sticky "residue" feel. Very happy customer.
more options on number of rooms to be cleaned
The technician was on time, actually early, and was very courteous and professional. My carpets look great! I will come back!!!
Though my call was not answered immediately (Had to leave a message), it was returned within 2 hours. Service was able to be provided Same Day (thank you). The very nice
technition was very thorough. The carpets look great. Even the "high traffic" areas.
I did have to ask him to retreat one specific area that was especially dirty. He was
very polite and quickly retreated it. I am very happy with the service. I hope the
carpets continue to look this good for a while. If so, I will be sharing your name with
everyone. I have had carpet cleaning done in the past that looked good for about a week
and then all the old spots came back. Hoping for continued clean. Thanks.
I'm not sure what you used to clean the Berber carpet in our home office but the room now has a bad chemical type of smell coming from it. That room had no odor prior to the carpet being cleaned.
The old spots and stains on the carpet came out better than I expected.
Professional, on time, thorough.
The guy was very knowledgeable and explained everything to me. He was very nice and was patient with all my silly questions. He knew which products to recommend but did not try to sell me unnecessary items. My carpets look fantastic and there is no soap residue.