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based on 25903 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
that they're non-toxic and highly effective.
Easy to set up appointment, professional service and on time. Carpet is beautiful and we loved the citrus smell, very fresh.
They were here on time, reasonable prices and great job.
On time, polite, did an amazing job, did not take long and the carpets were not saturated and dried quickly.
My carpets look better than they have in years! The young man who did the service was a pleasure to work with as well!
Everything smells so clean when you are done.
My carpet looks great and the Colby was very friendly and professional.
The last time my carpet was cleaned by you 6 months ago the man did a better job. This
time it only took him 15 minutes. I could understand that maybe some of the dog spots
would not come clean. My dog had been sick a few weeks prior. I did the best I could
to clean it. However, there were just dirty spots that could have come up. My last time
was much better and a better job was done. I don't believe you can do a good job in
just 15 minutes. Thank you, Name removed
Very professional and thorough .
Like that the technician did not spend the visit up selling me additional services that I never requested.
This is always something that has turned me off from other cleaners.
The carpets look new again, fingers crossed the stains don't come back.
the professionalism of the two men who completed our project!
The service was good I am just not sure that the method gets the carpet as clean as some of the others I've used.
Courteous, timely and professional.
I have used your service several times and carpet always
Looks great
Excellent technical support at a good price. Technician explained what he was doing and why. He made good recommendations.
You will have our business in the future.Spencer is a very good ambassador for your company.He is cordial,efficent,and well mannered.Rare trates in todays world...
Ben was GREAT, very professional and personable. Thanks so much!
Mindy Last name removed
The technician was very friendly and respectful. My carpets and sofa look terrific. The citrus scent lasted for a few days.
Ben was early for the appointment time. He provided informative information about the products bring used. Also Ben was very surportive of the company and all the products being used.
service person, Daryl, was great.
Gets the stains out. I just wish I could keep the carpets clean
Truly zero residue. My carpets look brand new!!!!!
I like the fact that it doesn't leave any residue. Prompt and fast service.
Lower cost a bit.
I liked the quality of service and positive customer service.
Everything
Loved how clean everything became and the smell was pleasant. The young man who did the job was very professional and polite.
Technicians are professional and ask questions about any concerns I have before they begin the job. They're friendly and customer service oriented.
I just e-mailed this yesterday:
We have been searching for years to find a service that did the job right. Even the dogs could lick a spot cleaner than other services we have tried. And each time I vowed I would not use that service again.
This time, however, I was very much surprised and pleased! The rug looks almost as clean as new, including the travel paths. No streaks, furniture foot protectors, and less drying time. And a bonus of a less-than-quoted price. For the first time in many years, I will use a service again and again in the future -- and will recommend Zerorez to friends and family.