Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25903 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2013 — Rated 10 out of 10 by Ronald Horst Zerorez Jacksonville
What do you like about our products and services?

Patrick is very focused on doing a great job... the Zerorez cleaning we have ordered over the years is the best in the Northeast Florida area... we have always been entirely satisifed.

Ron Horst - RE/MAX Unlimited
Report a concern   July 21, 2013 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

I really love how it is safe for my daughter to be around and there is no soapy residue left once the technician was finished. Most importantly it only took a few hours to dry and our rooms were functional again! Our technician spencer was extremely informative and professional.
Report a concern   July 21, 2013 — Rated 10 out of 10 by F.H. Zerorez Jacksonville
What do you like about our products and services?

MY CARPET LOOKS REALLY CLEAN AND DRIED FAIRLY QUICKLY. THE ASSOCIATE THAT CAME TO CLEAN MY CARPET WAS VERY WELL INFORMED ABOUT THE PRODUCT HE WAS SERVICING.
Report a concern   July 21, 2013 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

products contain no chemicals & are guaranteed. Service was prompt & friendly.
Report a concern   July 21, 2013 — Rated 9 out of 10 by V.T. Zerorez Jacksonville
What do you like about our products and services?

The smell and the quick service
Report a concern   July 20, 2013 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

I have had many service company to clean and i have been so impressed that I constantly recommend to everyone I know My relatives Susie Bateh and Renee Bateh Thanks again you do a great job. Will call soon Thank you Name removed
Report a concern   July 20, 2013 — Rated 10 out of 10 by B.J. Zerorez Jacksonville
What do you like about our products and services?

The serviceman came on time when scheduled, the technician was friendly and professional. He did a fantastic job on the carpets! We will definitely us your service next time.
Report a concern   July 20, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Quick, clean, gone!
Report a concern   July 20, 2013 — Rated 10 out of 10 by Elder Donald Mann Zerorez Jacksonville
What do you like about our products and services?

Quick to respond. Work done in a cheerful and helpful manner
Report a concern   July 20, 2013 — Rated 3 out of 10 by R.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The tech did not have the experience or knowledge to properly clean the floors in the house. Spencer splashed stripper all over the baseboards in the dining area And in the kitchen. Dave came out and did attempt to correct the stain on the kitchen cabinet. However, He has made no contact after he stai Ed the the cabinet. He also promised to take care of the problem with the tile in the bathroom and there has been no follow up from him on the tile issue in the bathroom.
Report a concern   July 20, 2013 — Rated 10 out of 10 by Debbie Johnston Zerorez Jacksonville
What do you like about our products and services?

Very professional and friendly staff, and pleased with the outcome of our carpet cleaning.
Report a concern   July 20, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Awesome! I'm using you on my rentle also
Report a concern   July 19, 2013 — Rated 10 out of 10 by B.T. Zerorez Jacksonville
What do you like about our products and services?

Very friendly service.
Report a concern   July 19, 2013 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

I called in to Zeroez to say what an outstanding young man named Cobly is That works for you.What an asset to your company Have already spread the word about how great my carpets look and will return as a loyal customer.and will always have Colby back.
Report a concern   July 19, 2013 — Rated 10 out of 10 by Ron Caruso Zerorez Jacksonville
What do you like about our products and services?

Derek did a great job, clean and efficient. The carpets look great. Susie was very pleased at how clean and revived the carpet appeared. GREAT JOB Derek
Report a concern   July 19, 2013 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

We have used the services twice so far at our office and the results have been fantstic
Report a concern   July 19, 2013 — Rated 10 out of 10 by J.A.R.S. Zerorez Jacksonville
What do you like about our products and services?

No chemicals. Dries fast. Service is great.
Report a concern   July 19, 2013 — Rated 10 out of 10 by James Davis Jr. Zerorez Jacksonville
What do you like about our products and services?

Freindly Customer Service EVER time. Always making sure I am completely satisfied with the service and finished product before leaving. LOVE ZEROREZ!
Report a concern   July 19, 2013 — Rated 10 out of 10 by Robyn Purl Zerorez Jacksonville
What do you like about our products and services?

everything feels and looks so clean and the technician really goes above by moving stuff out of the way
Report a concern   July 19, 2013 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Brian and Conner were very nice and did a wonderful job.
Report a concern   July 18, 2013 — Rated 10 out of 10 by Dawn Pattishall Zerorez Jacksonville
What do you like about our products and services?

My carpet is 10 years old this year and I've been on the verge of replacing it due to heavy soil and stains that recur after numerous cleanings. After hearing your ad on the radio, I decided to give it one last shot since I really had nothing more than $100 to lose and thousands to save. I can say that this was the best it ever has looked after cleaning...and after a short dry time looks absolutely perfect! I don't know what kind of miracle Spencer pulled off, but I am absolutely thrilled with the result! Thank you so much!!
Report a concern   July 18, 2013 — Rated 9 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

No harsh chemicals
Report a concern   July 18, 2013 — Rated 10 out of 10 by Katie Patrick Zerorez Jacksonville
What do you like about our products and services?

It's easier to say what I didn't like -- NOTHING!
Report a concern   July 18, 2013 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

Our carpet and tile look perfect after the Zerorez service was performed.
Report a concern   July 18, 2013 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Tech was very professional and we are extremely pleased with the carpet cleaning results.
Report a concern   July 18, 2013 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Quality of results, efficiency, friendly techs.
Report a concern   July 18, 2013 — Rated 5 out of 10 by J.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Suggested to my wife that we needed additional stain prevention treatment on brand new stainmaster carpet.....
Report a concern   July 18, 2013 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

The cleaning technician was very prompt and informative on your services. Also love the earth friendlyness of your services.
Report a concern   July 18, 2013 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

My carpet looks great.
Report a concern   July 18, 2013 — Rated 10 out of 10 by Michael Whatley Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez four times now, and the service has been excellent. The carpets look like new and the technicians are very thorough, not to mention very courteous and friendly.
Thank you Zerorez!

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