Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25921 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2013 — Rated 10 out of 10 by John Dwyer Zerorez Jacksonville
What do you like about our products and services?

Outstanding results, clean carpets I feel good about.

Report a concern   August 29, 2013 — Rated 10 out of 10 by D.V. Zerorez Jacksonville
What do you like about our products and services?

I liked the results, particularly in our heavily used hallway. Your representative was courteous and conscientious.

Report a concern   August 29, 2013 — Rated 10 out of 10 by Darrell Craig Zerorez Jacksonville
What do you like about our products and services?

Your technicians are neat, intelligent, have a great work ethic and have done an excellent quality of service. That's why I called you again. I was very disappointed in two other major brand services prior to Zero Red.

Thanks again for such great service.

Dr. Darrell Craig

Report a concern   August 28, 2013 — Rated 10 out of 10 by Ellen Izard Zerorez Jacksonville
What do you like about our products and services?

Seth arrived right on schedule and did a beautiful job with our carpets and upholstery. He was very knowledgeable about fabric content, as this was the first time I had the sofas cleaned. The only thing I was confident about was not to do it myself! We will definitely call Zeroez in the future. It's great to know we can count on your company to be both time and cost efficient.

Report a concern   August 28, 2013 — Rated 10 out of 10 by G.L. Zerorez Jacksonville
What do you like about our products and services?

The service technician was knowledgeable, prompt and respectful of our personal property. We are completely satisfied with the results and our experience with Zero Rez.

Report a concern   August 28, 2013 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

quality of work and pricing

Report a concern   August 27, 2013 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

My light beige rugs came out like new...couldn't believe what a great job Carl did.

Report a concern   August 27, 2013 — Rated 10 out of 10 by Judy Till Zerorez Jacksonville
What do you like about our products and services?

I have used Zerorez for many years and recommend them to all of my friends.

Report a concern   August 27, 2013 — Rated 9 out of 10 by T.K. Zerorez Jacksonville
What do you like about our products and services?

THE TECHNICIAN WAS VERY THOROUGH, FRIENDLY AND ANSWERED ALL OF MY QUESTIONS. I CERTAINLY WOULD RECOMMEND YOUR COMPANY TO MY FRIENDS AND NEIGHBORS. THANKS !!!!!

Report a concern   August 26, 2013 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

our carpet looked like new after it was cleaned. Was very happy with the prompt service!!! I will definitely be using your company again an referring it to friends!!

Report a concern   August 26, 2013 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

We have always been happy with the results after the carpeting has been cleaned. We appreciate your promptness and always calling and letting us know of any schedule changes.

Report a concern   August 26, 2013 — Rated 10 out of 10 by Gloria Oliver Zerorez Jacksonville
What do you like about our products and services?

The clean feel and smell of the process and knowing that it is enviornmentally safe. Patrick, our service representative, is without a doubt the best that we have had in our home. He is a real asset to Zerorez. Patrick respects your home and furnishings as well as it's owners. Thank you Zerorez for a job well done!

Report a concern   August 26, 2013 — Rated 8 out of 10 by M.P. Zerorez Jacksonville
What could we do to improve?

The only thing would be to be on time. Otherwise everything was great.

Report a concern   August 25, 2013 — Rated 10 out of 10 by M.M.C. Zerorez Jacksonville
What do you like about our products and services?

Great service, price acceptable, very personal employes. The after cleaning is very pleasant, doesn't aggravate my hay fever. Nice job, well done.

Report a concern   August 25, 2013 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Timely & Friendly

Report a concern   August 25, 2013 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Grout cleaning was exceptionally good. Service men were polite, professional, and men I would recommend to others without reservation.

Report a concern   August 24, 2013 — Rated 10 out of 10 by Darlene Doyle Zerorez Jacksonville
What do you like about our products and services?

the workers are pleasant and do a great job. This is my third or fourth time having them do carpeting for us.

Darlene Doyle

Report a concern   August 24, 2013 — Rated 10 out of 10 by B.S. Zerorez Jacksonville
What do you like about our products and services?

Really cleans well. No residue. No chemical smell.

Report a concern   August 24, 2013 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

No chemicals. That is what attracted me to give Zerorez a try in the beginning. The first time, I learned that the system works great! My carpet and upholstery were truly clean. Now I am a repeat customer in three cities. Techs always come when they say they will. They have expert knowledge on how the cleaning system can solve my cleaning problems. My most recent call was in Jacksonville, FL for an odd, wild animal "emergency". The tech who responded was phenomenal. He came within hours. He was quite knowledgeable about home cleaning needs, he knew what his equipment could do to solve the problem, and he took care of it completely. He was careful with my home. (I have some floor coverings that could be damaged by water.) The problem was not to be solved by a quick in-and-out fix. and he stayed with it until the problem was gone. He was patient and he persisted until the problem was truly solved. What else could I ask for? I am totally pleased.

Report a concern   August 24, 2013 — Rated 10 out of 10 by Jackie Maderski Zerorez Jacksonville
What do you like about our products and services?

After the cleaning your house smells so fresh and clean. No left over odor. No pet smells. The guys do a great job and they are so courteous and helpful.

Report a concern   August 24, 2013 — Rated 10 out of 10 by Linda Wiley Zerorez Jacksonville
What do you like about our products and services?

The fact that it is not chemicals and soap. And it smells so good. I left for a little while and came back and when I opened my door is was like fresh fruit in my home. Loved it.

Report a concern   August 24, 2013 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

It smelled great.. The tech was very helpful

Report a concern   August 24, 2013 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

The product works and the service was wonderful! Seth did a great job, was friendly and was patient answering all my questions! You also came out the next day after I called to do a redo. Thanks for doing such a great job!

Report a concern   August 23, 2013 — Rated 9 out of 10 by B.D. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that you do not use soap products. my carpet smells fresh and
most of the stains were gotten up.

Report a concern   August 23, 2013 — Rated 10 out of 10 by D.J. Zerorez Jacksonville
What do you like about our products and services?

It made my carpets look new. Dereck Daniels was such a nice young man and did a great job.

Report a concern   August 23, 2013 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Always do a fabulous job - my kitchen tile looks brand new!

Report a concern   August 23, 2013 — Rated 10 out of 10 by H.T. Zerorez Jacksonville
What do you like about our products and services?

Carpets are clean and smell good.

Report a concern   August 22, 2013 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

They are good and my service rep was outstanding

Report a concern   August 22, 2013 — Rated 10 out of 10 by K.P. Zerorez Jacksonville
What do you like about our products and services?

Spencer did an excellent job and after the carpet dried it did not feel sticky!

Report a concern   August 22, 2013 — Rated 10 out of 10 by K.P. Zerorez Jacksonville
What do you like about our products and services?

No residue left and the process went quickly


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