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based on 29077 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficiency of technician. Leaving the living space clean. No noticible odor
Great follow-up and communication
Very professional, our carpet and tile look great. Thank you
They are always friendly and do wonderful work.
On Time, friendly, do good work.
It does the job! My carpets look new!
Love the way my carpets look and feel when they dry! Great job.
Technicians were terrific. In and out with no problems. Very professional.
Friendly staff from scheduling to techs. Quality work.
Not much..........although not everything came out of my carpets, the job was satisfactory.
The technicians are always prompt and professional.
How clean the carpet is and the great service.
technicians were nice and left the house smelling good. thorough work was done
Our carpets look great! And the dry time was less that 5 hours. Also, the smell that was in the house is gone. I would recommend your services.
Professional workmanship, promptness, courtesy and a Beautiful Job!
Zerorez did a fabulous job cleaning my rugs.The technician, Keller Moore, was extremely professional,friendly,& knowledgeable about not only the process of cleaning rugs, but about every service zerorez provided. I am using zerorez again, this time to clean my couches, because of the professional and outstanding job Kellen Moore provided when he cleaned my rugs. I would highly recommend Zerorez for anyone who is thinking about having these services done.
Knowledgeable and very capable technician. Good job cleaning all carpet and limestone flooring. Would highly recommend this company.
The carpet that was "cleaned" does not look any better than before the service.
There was no harsh chemical smell and being pregnant this was important to me.
And my carpets look great now!
They were on time and very curtious!
friendly and courteous service staff....made a small oversight but came back and fixed it right.
Friendly and fast!
I haven't seen the results of the work that you are doing on my rugs, but I have seen what you have done for my mother. The person who picked up the rugs was very knowledgeable and accommodating. I was very impressed.
Does a fabulous job cleaning the carpet, employees are always courteous.
On time and service person very polite and professional.
Your technician, Keller Moore was great, I would love to hire him in my business.
I called your office after hearing your ad on WOKV talk radio advertising 3 rooms for $99.00 and asked for that special. I was told by the person answering the phone on Monday morning that the ad shouldn't be playing because that special was no longer valid and that I would have to pay $129.00. She wasn't apologetic about it and frankly was borderline rude about it. I heard the ad play again later that afternoon advertising again 3 rooms cleaned for $99.00. I feel that I should have been given the price I heard advertised on the radio. That is the only complaint I have regarding my Zerorez experience. David the tech who came to perform the service was polite and committed to do the best job he was capable of doing. I would definitely ask for him to come again and clean my carpets and also refer him to my friends and family wanting to have their carpets cleaned. By the way this is the retired Navy veteran David as he explained that there are 3 techs named David.
Brad did a good job without making it too wet
Ben Willis was AWESOME! He really knows his stuff and was very professional.
Kudos for having an associate who is so knowledgeable. He deserves a raise in my opinion to retain him as an associate for life. I would request him on my next cleaning visit.
Thanks Ben!
Great service and prices