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based on 25934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris was very professional. Came in, got to work and did a good job.
The professionalism and attention to details.
I like the professional way in which you handled our appointment. Derrick did a great job at explaining the process and in executing the job. The carpets look great and I would recommend Zerorez to anyone needing their carpets cleaned.
The technician was informative and polite. The citrus cleaner cleaned stains I never thought would come out of the carpet. The floor tile and grout cleaning was amazing.
I was very impressed with Chris who did a great job on my carpets,,,they are 13 years old and very dirty. He came in and in 1 1/2 hours had cleaned LR.DR.Den and hallway and it looked great. I liked the NO Resdue and the clean smell. I liked the steam clean and watched the vacuum suck the dirt right out. I have already told lots of people how impressed I was. I almost used Stanley Steamer but definatly will use you for any future cleaning I need. I was VERY Impressed ...Sarah
Very professional, punctual, thorough and friendly.
I like that your company is environmentally sound and agree with the science behind truly cleaning something by leaving it with zero residue rather than camouflaging it with scented soaps that are left behind in the fabric. I remember learning in 11th grade chemistry class that soap is an effective cleaning agent because it breaks the water tension and acts as a magnet to dirt. That being said, if you use too much soap or don't effectively rinse all of the soap out of your fabrics, you haven't removed the dirt. All you've managed to do is mask the odor of the dirt by bonding it with detergent that is an additional residue now added to your already soiled clothing. It's why second rinses are a good idea in washing machine cycles. You wouldn't put shampoo in your hair to cover the smell of dirty hair yet not rinse it out.... you aren't allowing soap to complete it's job if you don't thoroughly rinse and leave ZERO REZidue.
Quality of work and great customer service.
Appears to have done a good jog and on time
No filmy residue on my carpets, they actually feel clean!!
Both service guys were professional and worked efficiently ! They were very friendly and represented your company well!!
I will use your services again and reccomend you to my friends!
Price
Ben was an excellent technician. He was straightforward about what I could expect from my carpet cleaning and he performed the carpet cleaning in an efficient manner. The Home and Patio Special was a real bargain and I'm sure I'll be there at the next show to do the same.
Carpets looked great, and Patrick did a wonderful job. He was careful with wood floor areas, cleaning up any scuff marks from hoses. He also protected wall corners to prevent damage. Love the smell, will definitely use again.
Service person explained upfront what stains he would most likely be able to remove and which ones were not likely to come up. He explained the whole process and was very friendly.
Excellent service
High quality service--on time and high product.
Everything. Have used for years. Always pleased!!
Very effective, quick and clean.
The young man who cleaned our carpets on Sunday was outstanding!
Very knowledgeable and did a great job! Thank you.
great
Excellent carpet cleaning and great customer service.
Brian was very efficient and great worker and most pleasant as well as thorough. Our floors look brand new and we are so happy! Nobody has ever done such a fabulous job! Thank you, I will be calling again and I have been bragging about your company!
Thanks again,
First name removed J.
I bought cream colored carpet 8 years ago and zerorez is the only way we clean the carpet. It still looks beautiful and almost new. Amazing. I directly attribute this to zerorez. It leaves no residue as you promise so dirt doesn't stick to the old soap left on the carpet and I don't have to worry about chemicals bothering my dog's skin. Awesome product.
I would highly recommend your services! The young man you sent was very proffessional & ver conscious of his job
I can't praise him enough. You promised the rate & was true to it & arrived on the time u said you would. I will tell all my friends about your company. ! Thank you !
I have found your services to be prompt and thorough. I love the fact that chemicals are not used unless it is a special case. You are the first one I recommend when someone needs carpet cleaning (or any cleaning)
No residue left on the carpet. The rep was early and very professional. I still need a receipt please.
I like that if a person is not completely satisfied, you rectify the situation. That is great customer service!
Along with the attentive service of your tech, Ben, the house smelled wonderful. He removed stains I thought would never have come out. I have already referred a couple of my friends to you. Very thorough job. Thank you!
on time and easy to schedule