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based on 29077 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I discussed specific stains with the person on the phone and she even put me on hold to inquire about whether that is something they could handle. She told me that you could not promise they would come out, which I understand. But it didn't even look like he tried. I came home about an hour after the person left and the carpet was still wet. I went to the stained area and was able to soak up the majority of the stain (paint) by hand, on my own. If you are unable to do a focused cleaning on stains then you should say that up front. If I had known that I would be spending 2 hours on my hands and knees soaking up the stain anyway, I wouldn't have bothered hiring someone to "clean" the carpet.
The products that were used were effective and had a nice, clean smell. Zerorez representatives were very professional and helpful from my first call to ask questions and schedule an appointment to the actual service. The technician arrived on time and was prepared to perform the cleaning that I had requested. Thank you!
They were fast and professional.
Overall the experience was fantastic. The result were clean carpets. The technician called before his visit and explained what he was doing. I only wish I had called in the past. We will most likely have you back to clean our tile.
Quality and the professionalism of your service techs.
Everyone that come to clean for me is nice and informative and does a terrific job. Love the smell after it is clean and that you don't use a lot of chemicals.
The process is very effective.
The speed in which the carpets dried and the feel of the carpets after the service.
Very good work. Made my tile look like new for the most part.
Professionalism of technician
How my carpets turn out. The person who cleans the carpets is fantastic!!
Clean
floors looked great after being cleaned. Reasonable cost. Great employees
Its a very good cleaning system professionally employed by a very capable technician.
Your service was timely and took care of our problem. Your representative was professional and courteous. Thanks for a job well done.
Technical knowledge, customer service, professional competence, and results. Pricing commensurate with quality equals good value.
Brad was very professional yet friendly! He is a definite asset to your Zerorez! He would definitely management material!
Carpet and tile look amazing!
Chemical and scent free
The professionalism of the tech and the service.
Prompt, thorough and professional.
Attention to detail, carpets stay cleaner longer. Have used you for the past 7 years
Dries fast and no odor.
Good job! I'll use you again.
Friendly service and was happy with the carpet cleaning results.
Chemical free and quick drying
The carpet and furniture was nearly dry when you technician left.
very efficient and polite tech
outcome and availabilities
The technician took great care to clean the carpet. He was extremely thorough. The carpet is the cleanest it has ever been and I will definitely use ZEROREZ again. I will wholeheartedly recommend ZEROREZ to anyone who needs their carpet cleaned!
Very clean. Very fast. I can tell a positive difference immediately.