Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2013 — Rated 10 out of 10 by D.W. Zerorez Jacksonville
What do you like about our products and services?

The completely professional and efficient service Zerorez provides continues to motivate me to call them. The professional called me when he was running a little late, and promptly arrived when he said he would. He was courteous and extremely hard-working, and quickly completed the job. Upon inspecting, I noticed a small spot he had missed, and he thanked me for noticing, as he corrected the issue. I would highly recommend this company. I have used Zerorez multiple times and will continue to do so.

Report a concern   October 15, 2013 — Rated 10 out of 10 by B.D. Zerorez Jacksonville
What do you like about our products and services?

You did a great job on my carpets.

Report a concern   October 15, 2013 — Rated 10 out of 10 by F.A.G.B. Zerorez Jacksonville
What do you like about our products and services?

Service is great and job well done!

Report a concern   October 15, 2013 — Rated 10 out of 10 by V.M. Zerorez Jacksonville
What do you like about our products and services?

no chemicals. friendly, courteous and professional every single time

Report a concern   October 14, 2013 — Rated 10 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

Your rep was on time and explained everything very well. The carpets look very good.

Report a concern   October 14, 2013 — Rated 10 out of 10 by D.F. Zerorez Jacksonville
What do you like about our products and services?

The employee was very curteous and prompt. He took his time and did a suoer job, also was very pleasant in compleating all my request. I defenetly will recomend you guys to all my friends.

Thanks lot for a job well done!

First name removed J. Last name removed
1597 Twin Oak Dr. West
Middleburg, FL 32068

Report a concern   October 14, 2013 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional, courteous and thorough

Report a concern   October 14, 2013 — Rated 10 out of 10 by Laurie Perkins Zerorez Jacksonville
What do you like about our products and services?

Very professional employees and as a returning customer, I've always been very satisfied with the results!

Report a concern   October 14, 2013 — Rated 10 out of 10 by Davis Johnson Zerorez Jacksonville
What do you like about our products and services?

Attentive, superior, professional service in addition to a great product that worked incredibly well on years of stains on travertine stone floors & grout.

Report a concern   October 14, 2013 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

On time...great work...professional... nice price

Report a concern   October 13, 2013 — Rated 10 out of 10 by Gina Ghegan Zerorez Jacksonville
What do you like about our products and services?

Extremely professional and knowledgable staff. The carpets and tiles looked brand new after the services were provided and the whole house smelled clean and fresh.

Report a concern   October 13, 2013 — Rated 8 out of 10 by E.O. Zerorez Jacksonville
What could we do to improve?

Cleaning was OK. But he expected to "top off his water tank" with out water and we didnot appreciate that since water and sewer is expensive. We paid $210 for the job and felt that was enough.

4210

Report a concern   October 13, 2013 — Rated 6 out of 10 by J.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Spen a little more time cleaning it dosent seem to be as clean as last time

Report a concern   October 13, 2013 — Rated 10 out of 10 by Katherine Royce Zerorez Jacksonville
What do you like about our products and services?

The guys who come always are careful and do a wonderful job.

Report a concern   October 12, 2013 — Rated 10 out of 10 by L.A.P. Zerorez Jacksonville
What do you like about our products and services?

smell good, looks great and my rugs are CLEAN CLEAN CLEAN. Trevor was on time, professional and couldn't of been any nicer. He was a great help

Report a concern   October 12, 2013 — Rated 10 out of 10 by S.N. Zerorez Jacksonville
What do you like about our products and services?

Zerorez removed stains that regular steam cleaning could not take out. On time and great service.

Report a concern   October 12, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Ben was great!

Report a concern   October 12, 2013 — Rated 10 out of 10 by Mary Ann Ray Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with your service. My carpet looks great and the young man was pleasant and professional.

Report a concern   October 12, 2013 — Rated 10 out of 10 by Paula Phelan Zerorez Jacksonville
What do you like about our products and services?

The technician provided prompt, friendly service and the carpets look great. The carpeting in our game room is 20 years old and I was planning to replace it, but now it looks so good I may get more life out of it yet!

Report a concern   October 11, 2013 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

The cleanliness of the carpet. .and how soft the carpet is afterward

Report a concern   October 11, 2013 — Rated 10 out of 10 by L.K. Zerorez Jacksonville
What do you like about our products and services?

My carpets are clean and stay clean longer. Your employees are very professional and represent your company well.

Report a concern   October 11, 2013 — Rated 10 out of 10 by Michael Anderson Zerorez Jacksonville
What do you like about our products and services?

I had my carpets cleaned when I bought the house from another carpet cleaning company. I assumed I would just have to replace them at a later date due to the stains and overall poor condition of the carpets after their service. I wish I had known about Zerorez at that time. I can't get over how great the carpets look and can't recommend them enough. They are the only carpet cleaning company I plan on using going forward.

Report a concern   October 11, 2013 — Rated 10 out of 10 by P.N. Zerorez Jacksonville
What do you like about our products and services?

The technicians are always prompt and very knowledgeable. Chris was especially helpful.

Report a concern   October 10, 2013 — Rated 10 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

They were on time, friendly, and efficient. All stains were removed from the carpet that other carpet cleaners were unable to do.

Report a concern   October 10, 2013 — Rated 10 out of 10 by Robert Roggio Zerorez Jacksonville
What do you like about our products and services?

How clean the carpet gets and the effort of your people to make sure the carpet gets as clean as possible. I always get more than promised.

Report a concern   October 10, 2013 — Rated 10 out of 10 by Carol Sweeney Zerorez Jacksonville
What do you like about our products and services?

It was done professionally.

Report a concern   October 10, 2013 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Customer service was excellent, the service tech was right on time, and we were highly impressed with the product!

Report a concern   October 9, 2013 — Rated 9 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Prompt, low odor

Report a concern   October 9, 2013 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

The young man who cleaned my carpet was very friendly, was easy to talk to and did an excellent job. I was told it would take 4 to 5 hours to dry, but I stayed off it till next morning and put furniture back. I'm very pleased with the work he did. It was the same the last two times you people did my rooms.

Report a concern   October 8, 2013 — Rated 10 out of 10 by S.J. Zerorez Jacksonville
What do you like about our products and services?

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