Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29077 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2015 — Rated 10 out of 10 by Kathleen Mottl Zerorez Jacksonville
What do you like about our products and services?

The speaker the speedy process and well-trained technicians, whom offer excellent customer service, make dealing with this company a pleasure. Time after time, the representatives and technicians go above and beyond the normal, every day level of customer service seen within other companies. Their service delivery is excellent, the product that they provide is amazing, and my rugs look great! I have used them several times before and I will continue to use them and recommend them moving forward into the future…

Report a concern   August 21, 2015 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Excellent service.and product

Report a concern   August 21, 2015 — Rated 10 out of 10 by P.N. Zerorez Jacksonville
What do you like about our products and services?

The technicians are always on time and courteous.

Report a concern   August 21, 2015 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Friendly and competent technician.

Report a concern   August 21, 2015 — Rated 7 out of 10 by C.W. Zerorez Jacksonville
What could we do to improve?

Great service. I'm just not convinced the cost is in line with your service.

Report a concern   August 21, 2015 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Good job

Report a concern   August 20, 2015 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

you guys did a great job on cleaning.

Report a concern   August 20, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

I like it because it leaves no residue and it looks great. My carpet is 15 years old and your rep said it is in great shape for that age. Just 2 of us living in the home and we take good care of our home.

Robert, the person who came this time, was so knowledgeable and offered suggestions that really made a difference due to our circumstance in the master dressing room area. We followed his suggestion and all is well.

Report a concern   August 20, 2015 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

friendly, on time and the product makes your carpet look like new again.

Report a concern   August 20, 2015 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

Does a good job and does not smell after cleaning

Report a concern   August 20, 2015 — Rated 10 out of 10 by Y.L. Zerorez Jacksonville
What do you like about our products and services?

The carpets really looks clean

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff and a very clean end result

Report a concern   August 19, 2015 — Rated 8 out of 10 by D.G. Zerorez Jacksonville
What could we do to improve?

Charge by size of area one is cleaning, not rooms...live in a small apartment, not much to clean but walking path.

Report a concern   August 19, 2015 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

Product - chemical free. Service - professional and on time.

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Easy scheduling, clean reliable service, skilled carpet cleaning technician, and reasonable price.

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Odor free, residue free

Report a concern   August 19, 2015 — Rated 10 out of 10 by Kathy Kleinman Zerorez Jacksonville
What do you like about our products and services?

They were very professional and did an excellent job the tecnition was very good and friendly. I scheduled a grout cleaning and sealing to be done. I was very impressed with the company

Report a concern   August 18, 2015 — Rated 0 out of 10 by T.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The job was quoted at a price and on arrival at site became $75.00 more and the job was unsatisfactory and another technician had to come out the next day. The advertisements for Zerorez are not what you get on the job.

Report a concern   August 18, 2015 — Rated 9 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Good technician, but several stains came back after carpet dried. Technician had to go back to office due to faulty equipment. This delayed completion.

Report a concern   August 18, 2015 — Rated 10 out of 10 by K.G. Zerorez Jacksonville
What do you like about our products and services?

On time & the service rep was very professional

Report a concern   August 18, 2015 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Carpet was clean! No residue to clean up later. Very satisfied with the end result.

Report a concern   August 18, 2015 — Rated 10 out of 10 by A.A.P.H. Zerorez Jacksonville
What do you like about our products and services?

you have good people working for you.

Report a concern   August 18, 2015 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Professional

Report a concern   August 18, 2015 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

They smell great and no residue.

Report a concern   August 18, 2015 — Rated 10 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Very friendly yet professional. I felt very comfortable having Tech in my home.

Report a concern   August 18, 2015 — Rated 10 out of 10 by I.C. Zerorez Jacksonville
What do you like about our products and services?

Thorough job, knowledgeable and friendly tech. Overall great service!

Report a concern   August 18, 2015 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

No residue left behind to attract dirt so carpet stays cleaner longer.

Report a concern   August 18, 2015 — Rated 10 out of 10 by Bonnie Jewett Zerorez Jacksonville
What do you like about our products and services?

Very professional, everything was explained so I knew exactly what he's was going to do. The results were fantastic, the sofas look brand new.
Thank you!

Report a concern   August 18, 2015 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Always looks cleaner than any time carpet service.

Report a concern   August 17, 2015 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that you do not use soap for carpets. Carpet look great and your service personnel was friendly and courteous.


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