Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25951 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2013 — Rated 9 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Professional and quality service
Report a concern   November 1, 2013 — Rated 10 out of 10 by Carolyn Mueller Zerorez Jacksonville
What do you like about our products and services?

Our carpets feels so clean and soft and smell so good does not have an artificial chemical smell at all. The technician was very courteous and professional. We had a very hard to remove candle wax stain in the middle of our carpet and he was able to remove it. We were very pleased.
David and Carolyn
Report a concern   October 31, 2013 — Rated 10 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

ALL WAS GREAT- STEVEN WAS GREAT.
Report a concern   October 31, 2013 — Rated 8 out of 10 by N.M. Zerorez Jacksonville
What could we do to improve?

Get all the stains out of the carpet.
Report a concern   October 31, 2013 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Friendly & do a nice job
Report a concern   October 30, 2013 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Great customer service when appointment is set, technician is on time, professional and courteous, products are non-toxic and carpets look great!
Report a concern   October 30, 2013 — Rated 9 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

I like how clean everything comes
Report a concern   October 30, 2013 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Prompt service, friendly staff, and the carpet still had a clean and fresh scent 24 hours after service.
Report a concern   October 29, 2013 — Rated 10 out of 10 by Roger and Barbara Bowden Zerorez Jacksonville
What do you like about our products and services?

No residue. Dependable, friendly and respectful servicemen
Report a concern   October 28, 2013 — Rated 9 out of 10 by K.L. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that the products used are mostly natural, and not chemical in nature.
The carpet cleaning was completed at 2:30 pm Saturday afternoon. I was informed that the carpets would be dry within about eight to ten hours. I have had the overhead fans ON in both the Den and the Master Bedroom since then. Today, Monday, at 10:00 pm, the carpets are still damp. This is 55 hours after completion of the job. We will be sleeping in another location in our home tonight. Hopefully, they will be completely dry soon. Name removed
Report a concern   October 28, 2013 — Rated 10 out of 10 by Bob Michutka Zerorez Jacksonville
What do you like about our products and services?

I had two area rugs that I bought over 15 years ago. They have never been cleaned. After they were cleaned I was very pleased and will definitely recommend zerorez to friends and family as well as use them again for myself
Report a concern   October 28, 2013 — Rated 10 out of 10 by Cindy Crawford Zerorez Jacksonville
What do you like about our products and services?

It is environmentally safe.
Report a concern   October 28, 2013 — Rated 6 out of 10 by J.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

THE STAINS WERE EVIDENT IN THE CARPET THE NEXT DAY.
Report a concern   October 28, 2013 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job, carpet looks great. Tech took the time to explain the process.
Report a concern   October 28, 2013 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

on time did what they said they were gonna do friendly an prices were very resonable
Report a concern   October 28, 2013 — Rated 10 out of 10 by Rebecca Filaroski Zerorez Jacksonville
What do you like about our products and services?

carpets look great , very helpful and friendly associates
Report a concern   October 27, 2013 — Rated 10 out of 10 by E.L. Zerorez Jacksonville
What do you like about our products and services?

Clean fresh smell, friendly helpful associates
Report a concern   October 27, 2013 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Professional service and my carpet looks great!
Report a concern   October 27, 2013 — Rated 0 out of 10 by R.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpets did not come clean
Report a concern   October 27, 2013 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Excellent work, excellent customer service!
Report a concern   October 27, 2013 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Floor looks great. Service is top notch
Report a concern   October 27, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Very professional staff, always on time, courteous and excellent value. Technology of cleaning process is second to none!
Report a concern   October 27, 2013 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

appears to have done a very good job cleaning. it was a rainy day and stayed moist until next day. only thing
Report a concern   October 26, 2013 — Rated 10 out of 10 by Delane Humphries Zerorez Jacksonville
What do you like about our products and services?

I love the way my carpets look. I feel safe with the procedure you use. The young men that come in to clean the carpets are very special.
Report a concern   October 26, 2013 — Rated 10 out of 10 by E.O. Zerorez Jacksonville
What do you like about our products and services?

no harsh chemical smell, excellent service, easy to deal with and responsive to our needs
Report a concern   October 26, 2013 — Rated 9 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

They came early! I didn't have to wait all day. Service was very quick. Serviceman was polite & helpful.
Report a concern   October 26, 2013 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Seth the technician was a consummate professional at all times. He outlined step by step what he was putting on the carpet as what each product did. Explained the reason why the company is called Zerorez. I will recommend this product to all my neighbors and friends.
Report a concern   October 25, 2013 — Rated 10 out of 10 by Brian & Michelle Hall Zerorez Jacksonville
What do you like about our products and services?

We like everything you have to offer. We are extremely interested in the file cleaning and duct cleaning and are saving for it now.
Report a concern   October 25, 2013 — Rated 7 out of 10 by R.M. Zerorez Jacksonville
What could we do to improve?

Get all the stains out of my carpet
Report a concern   October 25, 2013 — Rated 10 out of 10 by H.T. Zerorez Jacksonville
What do you like about our products and services?

Carpet looked like new after cleaning. Great service. Technician was professional.

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