Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 16, 2015 — Rated 10 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

Steven was great, professional, and even asked if there was anything more I needed. the carpet looks and smells fantastic.

Report a concern   January 16, 2015 — Rated 10 out of 10 by Annette Argondizza Zerorez Jacksonville
What do you like about our products and services?

Good price, work done quickly and the gentleman that did the service was very nice & professional! My floor looks clean!!!

Report a concern   January 15, 2015 — Rated 10 out of 10 by Donna Banks Zerorez Jacksonville
What do you like about our products and services?

BEN (THE TECH)WAS SO KNOWLEDGEABLE ABOUT THE HIS CHEMICALS FOR CLEANING.

MY BERBER CARPET WAS RESTORED TO IT'S ORIGINAL STATE.....BEAUTIFUL!!!!

I HAD MY MOM'S CARPET CLEANED BY U GUY'S ALSO AND SHE WAS WELL PLEASED....

YES, I HAVE AND WILL HIGHLY RECOMMENDED ZEROREZ.

Report a concern   January 15, 2015 — Rated 9 out of 10 by Leo and Elizabeth Boteler Zerorez Jacksonville
What do you like about our products and services?

works

Report a concern   January 14, 2015 — Rated 0 out of 10 by S.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The dirt I was hoping you could get, you were unable to remove. My carpets were cleaned at 8:30 on Tuesday morning at 8:30 on Wednesday night they are still wet, in one place the carpet has been pulled away from the baseboard. My carpets are clean but they were not really dirty to begin with so for the extra cost of your service, it was not worth it.

Report a concern   January 14, 2015 — Rated 10 out of 10 by N.R. Zerorez Jacksonville
What do you like about our products and services?

gets my carpet clean and stays clean.

Report a concern   January 14, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Prompt, thorough, friendly, knowledgeable.

Report a concern   January 14, 2015 — Rated 10 out of 10 by Dave Hormsby Zerorez Jacksonville
What do you like about our products and services?

Arrived on time (early, in fact). Took precautions to protect walls and corners. Spent time doing a good job? Turned out great!

Report a concern   January 13, 2015 — Rated 10 out of 10 by Skip Attinger Zerorez Jacksonville
What do you like about our products and services?

Great end results and personalized service

Report a concern   January 13, 2015 — Rated 10 out of 10 by Tracy Potts Zerorez Jacksonville
What do you like about our products and services?

The carpet looked almost brand new again even days after the carpets were clean. The process was fairly quick and painless and it is the first time we've had our carpets cleaned where we felt it really picked up the dirt rather than disbursing it around. The color of the carpet also looks brighter, like when it was brand new.

Report a concern   January 12, 2015 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

Healthy. Green. No extra checmicals.

Report a concern   January 11, 2015 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Service guy, Ivan, was on time and friendly. He was very helpful and professional. Our carpets that are 10 years old, look great!

Report a concern   January 11, 2015 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

Professionalism great attitude attention to detail

Report a concern   January 11, 2015 — Rated 2 out of 10 by D.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Well this is the first time I have used your company. I noticed that my socks were still dirty. I know this might be a common issue, however my house and carpet is only 2 years old.

Report a concern   January 11, 2015 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt and polite. Our floors are clean again

Report a concern   January 11, 2015 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

Prompt service and results as promised.

Report a concern   January 11, 2015 — Rated 10 out of 10 by P.D. Zerorez Jacksonville
What do you like about our products and services?

Originally I was skeptical about the fact that you do not use soaps or chemicals but the carpet looks great and the house smells fantastic. The technician was very polite and informative and I really appreciated the fact that when he realized on room was larger than 300 feet he explained that it would count as two against our 3 room special prior to completing the final two rooms and offered us the option to forego having one of the rooms cleaned or just pay an additional 43.oo Other companies would have just done on the work and tried to get the additional money at the end of the service call.

Report a concern   January 11, 2015 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with my service.

Report a concern   January 11, 2015 — Rated 10 out of 10 by Debbie Powers Zerorez Jacksonville
What do you like about our products and services?

The technician did a small sample to show us how clean he could get the kitchen tile and grout. I had previously had that done by another company and saw no difference. Your technician made it look like it did when the house was new. It wasn't convenient for me to have that done the day he was here, but we will be scheduling that and the carpet cleaning in the near future.

Report a concern   January 11, 2015 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Impressed with the communication, efficiency and professionalism. Definitely would recommend and use your company again. Thank you

Report a concern   January 10, 2015 — Rated 9 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Very friendly technicians and the safe carpet cleaning method.

Report a concern   January 10, 2015 — Rated 10 out of 10 by Larry Self Zerorez Jacksonville
What do you like about our products and services?

Friendly, easy going and informative technician. Appointment handling including a change went well. The result of the pet treatment and cleaning were exceptional. Thank you, Larry

Report a concern   January 10, 2015 — Rated 10 out of 10 by Jake Malik Zerorez Jacksonville
What do you like about our products and services?

Youre associate Brian was very helpful and informative.

Report a concern   January 10, 2015 — Rated 6 out of 10 by R.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpet had dirt spots when he left.

Report a concern   January 9, 2015 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

We were very satisfied with the results and drying time. The technician was very professional and knew the product well. Will use Zerorez again !

Report a concern   January 9, 2015 — Rated 10 out of 10 by James Echols Zerorez Jacksonville
What do you like about our products and services?

It's a well done job.

Report a concern   January 9, 2015 — Rated 6 out of 10 by B.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Send the technicians that are requested. Put plastic squares under table legs and wear booties w/o being reminded. In the past we have had two techs do the job, not one. Look at previous comments.

Report a concern   January 9, 2015 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

David was such a gentleman ; and a great, hard worker. He wanted perfection; and he mainly. Achieved it with older carpet.

Report a concern   January 8, 2015 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Quick drying and no residue

Report a concern   January 8, 2015 — Rated 10 out of 10 by V.G. Zerorez Jacksonville
What do you like about our products and services?

Absolutely the best cleaning for everything.
My carpets have never looked better.


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