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26421 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
- Quick process
- Effective and efficient treatment(s)
- Very nice tech who did a great job
Fewer chemicals and no residue in carpet.
Employee was friendly, definitely knowledgeable and did careful and thorough work
Ivan was thorough and met all our requirements. He is anoustanding technician.
Outstanding job on cleaning our very dirty stained carpets, I couldn't be happier with the results. The young gentleman who cleaned my house was outstanding very friendly and courteous and took his time to explain all he was doing and why. He was a pleasure to get to know and is an asset to your company.
Seth did a great job, very personable. The floors turned out great.
Seth was very pleasant to work with and he did a great job cleaning our carpets!
Your process doesn't get water on the legs of furniture. Carpets dry faster than with other companies' processes.
Work well
Carpet friendly products and professional friendly service
Technician was very professional and polite, concerned about doing a good job. The only reservation I had is that most of the dirt spots on our stairs did not fully come out.
Service was fantastic
The workmanship is always excellent, and I'm especially pleased with the carpet service you provide. We have old wall to wall carpet, and your cleaning has helped it to last a long time.
Thorough and fast service, not to mention my carpet looks great!
Very professional, hard working and honest employee...carpet looks great!!
The technician, Ivan Spencer, did an outstanding job!
My carpet looks almost brand new! The service techs are clean cut and professional looking and conduct themselves in every business-like fashion.
Honesty, and quality work...
Your personnel, like David, are prompt, courteous and totally professional. We know that our carpets, wood floors and tile will be thoroughly cleaned with "zero" chemical smell or residue. Carpets are usually dry within 5 hours, and the results are always fantastic. We recommend you folks all the time...and why not? Your company provides the best product at the lowest price on the First Coast. Congratulations! And thanks again for another wonderful carpet cleaning job! Dave & Kathy K
Quick and effective. Arrived as expected-friendly knowledgable technician.
I was told that your service would neutralize pet oders. When i went into the condo yesterday it smelled as bad as the before. The carpet looks clean but the smell is awful. After spending 186.00 i expected better
Chemical free
Great service technician. Effective cleaning.
I like the fact that you do not use any chemicals. your staff is very knowlegeable, friendly, promp and professional
you bring the water, do a good job , always on time,
Offer apartment specials for cleaning smaller areas instead of a 3 room minimum
Technician was very professional
Zerorez provides a deep clean for my carpets.
Excellent job. Everything looks clean and fresh after the cleaning.
Timeliness, thoroughness, and courtesy!