- Phone: 904-891-0631
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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It dries quickly and smells great! Your people are always wonderfully kind and polite .
They make sure you are satisfied and explain if you have any questions.
I would highly recommend your company and of course use them again!
Results & professional manner.
Mitch was very professional and did a great job for us.
Friendly serviceman, quick process and fresh scent.
Timely, efficient and quality service. Thanks:)!
Your serviceman was here on time, ready to do his job. He was very knowledgeable about carpet cleaning and was able to answer all of our questions. He did a wonderful job! It was fast and clean! We will have Zerorez clean our carpets from now on and we will definitely let all our friends know about this great company.
The technician was friendly and courteous and did a great job cleaning some pet spots that I didn't think would come out.
Obviously the fact that you are using water and not a lot of chemicals makes a big difference. The look and feel of the final result is also a big plus.
Professional and prompt
Very professional and polite. Did a great job
My carpets look completely different. The tech was very knowledgeable.
Brad was great. Very friendly and courteous. He did a great job and was very knowledgeable. He did a excellent job!!!!!
Professionalism and how the end product was exactly as advertised.
First & perhaps foremost, We appreciated the professionalism & courtesy of the Zerorez technician, Zach Fonda. Zach proved to be a fine representative of the company.
Our carpets were cleaned quickly and thoroughly. My wife and I were very satisfied with the quality of the service provided from start to finish. We also were quite pleased with the cost of services.
Easy and pleasant appointment process. Good confirmation and reminder follow up.
Tech Ben was on time, very professional, quick, helpful, and very pleasant. Great job done. I'm very happy.
On time and professional
The Service Representative Mitchell was excellent. He took the time to explain things to me and worked very hard to ensure that I was completely satisfied. My carpets looked and smelled great. I have already shared my experience with others and will continue to refer people to zerorez!
Do not send out a feedback form and reminder prior to when the service was completed. In addition, each Email that was sent repeated all the information when only a date was needed. Attention to detail implies quality. Unfortunately, your auto-response system contradicts the "quality" your company states is its goal resulting in lowering my expectations of which you met.
Employees are courteous, clean and professional. They have always done a great job.
Not long to dry, smells clean and last a good while. Have used Zerorez several times, always pleased.
Fast and convenient
The carpet looks brand new.
Because they always do a good job.
great personnel with great attitude!! very
polite
the techs were great. Please fix exhaust situation. Did have to replace some grass that was killed. Otherwise they were very good experience.
Technicians are always interested in doing the best job they can!
every thing is done in a very professional manner and no residual chemical oder after the cleaning job is complete
Professional & they do not add on a lot of charges after they arrive
The first time my carpet was cleaned the guy did awesome job but he got another job and another tech came out and he was good but just not as good as the first. I even got a redo but I wasn't completely satisfied like the first time.
Professional
Thorough