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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning system works and holds. Your technicians are pleasant and courteous.
Always on time. Very polite. They make sure that I am pleased with their work. This is the only company that I use and recommend them to my friends.
You actually got the carpets clean! The associate was extremely polite and answered all our questions. The house looks great and smells clean!
Clean courteous employees and on time
Always professional, timely, good work.
Serviceman was very polite and did his job in a very efficient time.
Excellent work!
They work
Fast and effective
He was fast and pleasant and appears to have done a good job.
Thanks!
The tech finished the job in exactly ten minutes. I have always been impressed with your service, but not this time. The traffic areas don't look any cleaner than before. How can 3 rooms and a hallway get cleaned in ten minutes? I commented on how quickly the job was finished and was told that it was because I had all of the furniture moved out of the way. I feel like I was ripped off.
Overall look of the rugs after cleaning.
I'm still trying to get over the final bill. I was told it would be around $200. I thought maybe it would be $300.00. But Not almost $500.00. $500.00. And there are still spots.
Tech very professional & thorough. Everything looked wonderful. Great job.
Loved the results!
The efficiency and professionalism of all staff.
The efficiency and professionalism of all staff.
This time my carpets do not look as good as they have the past two times I have used you.
I tried vacuuming but still see bad streaks in my carpet and spots that were given cleaner some are real whitish.
Professional, reasonable and simply put great people to do business with
The carpet looks wonderful! I love how soft it dried, and doesn't have that soapy feel like other companies leave on the carpet. Brad did a good job at getting some of the stains out, and worked on some tough stains.
The technician was friendly, on time, and did a fantastic job! He got stains out of our carpet that I thought would be there forever! Great job!!
I really like the service.
Friendly service. Every employee who has come to our house has been super sweet and very hardworking and professional. I am always 100% satisfied with the service
Customer service was exceptional and the ease of scheduling. Carpets dried very quickly and look great.
I like the fact that Austin got the black stains out of my fairly new carpet.
Austin did a fine job. I would definitely recommend Zerorez to my friends.
Personally I would like to have Austin to clean my carpets when needed. He is very professional and dies his job well.
Very pleased with the results of carpeting and a recliner. The service tech was very professional. I would definately reommend.
Technician was great!
Reliable and the tech Robbie was excellent. He took the time to go over the trouble spots more than once and called me in to check it out before he moved on.
Product works well
Efficient, courteous, and thorough.