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based on 29097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job on our carpets and cleaning our tile. Right on time; friendly and very efficient. Excellent job.
Please have your technician remind the homeowner that there may be spots of water around his equipment. Our tech was on-time and very polite, but quiet. He should have mentioned to be very careful throughout the home while he is there with his equipment. I walked down a small hallway while he was at the opposite end of the house, but I saw his hoses, and maybe a fan, in the hallway. I turned around quickly and slipped on a puddle of water. I fell flat on my back on a tile floor, but fortunately did not break anything but am still sore on my tailbone 6 days later. Not good for a 66 year old!
fast, reliable, dried fast without a harsh odor
I really liked the technician who did a great job. My only issue was the rugs were so wet that they took all day to dry. We couldn't move furniture back until the next day. But he did a great job of cleaning our carpets!
You customer service on the phone was exceptional (Becky, I think?) and Eric, my cleaning tech, was professional, friendly and did a good job mopping up extra water on my hardwood floors after cleaning my carpets.
The carpet turned out very nice and clean . He did a great job in getting the stains out .
Prompt, thorough, fresh, dependable.
No soap used.
The provider was timely and professional. The products smell great and do not leave any residue. Carpets dry quickly and all stains were removed. Everything looks brand new. I'm definitely using them again!!
you were on time and very helpful i like that
Great polite service
After cleaning, my tile floor looks brand new again.
The surface cleaning of our natural wool rug did not go well. It may have helped make my decision if I knew that there could be problems. Beyond that, you guys have been great!
You sent a good technician back to do the job right. Here is hoping it does not happen again.
Cleans well, professional staff, cares about customer satisfaction
The young man that cleaned my house did a fine job, He was very good and left me with a very clean front room rug. Thanks
Excellent service and through work. Carpet looks new and smells great
I bought a new house & had zerorez out to clean & seal the tile floors before I moved in & they came out BEAUTIFULLY!!! So happy with their service. The tech showed up early & was done way before I expected.
Robby was very polite and customer friendly. He came out to our house on a recall because the urine smell was still in the carpet. I was told that it would be eliminated. Robby worked diligently to get the smell out. He worked on it until I was satisfied. I would highly recommend Robby He has EXCELLENT work ethics and Zerorez should be proud to have him as an employee.
always on time, carpets are cleaned
As in pass years great job.
Brad did a great job! He was able to get out some stains that we thought wouldn't come out. I also liked the fact that you spent time to do the job right. Other companies never seemed to care about customer service. Very happy with the work that was done. Brad was highly personable which was great from the normal auqwired silence.
I LOVE that there is no detergent, no smell and it was an all-natural solution to cleaning my sofa!
Friendly professional staff with great service and results.
Everything about my experience, from the first call to set up an appointment for an estimate and until the technician left, was a great experience. The carpets in my business building look and smell wonderful!
Great service!! Robert was very knowledgeable and knew exactly what we needed. He did a fantastic job!!
Friendly staff, promptness,professionalism
Great service. Good pricing.
It made my floors look new.

Prompt availability and technician couldn't have been nicer!