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based on 28842 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the guys are clean cut and well-mannered. I like that they listen to my needs and work to make their time inside my home as efficient as possible. With five young children, having anyone into our home is a big deal. The carpets always look amazing when they are finished. They offer service that is rooted in the desire to truly serve someone else. It is rare and much appreciated!
He was quick and honest about what he could or couldn't do.
The smell of the carpets and the pre-treatment smell awesome. And quality of service and professional service that was provided by (Kadajah) was excellent. Highly recommended her. She went over and beyond to get the work done. The only thing I was a little disappointed (which this was asked before the appointment and I was told no) about was there an extra cost being on the third floor. I paid it anyway but it wasn't until she was ready to begin that I got it with an extra charge. I would still use these guys again and I find their product was way better then others I have used in the past. Ask for Kadajah to do your service she did a great job!!!
Ben was great-very informative.
Furniture looks great.
Good service and explanation of charges.
Overall great experience. Technicians are courteous, thorough and knowledgeable. Carpet dries quickly & pet stained are gone
Very polite and helpful employees
Great look and fast service. Robert was great. He explained moisture took and options very well.
Great customer service and zerorez always does. Great job.
Work is very good. Rep are very helpful and skilled. All in all, nice job.
Fast
I love how efficient and professional is the company in no time the floor looked amazing
Extremely friendly and knowledgeable staff. Technicians Collin Clark and Dale Taylor we’re prompt and professional, put on shoe covers and wore clean uniforms, introduced themselves before entering my home. Kept asking if I had any questions and if I was satisfied with the results. Told me about the material my carpet was made of, stuff I didn’t even know. I could tell they really were proud of the service they provide and were as excited as I was to see the visible difference in my old carpet. My home smells clean and fresh now, and the carpet was dry to the touch in @4 hours, with no tacky soap residue. We won’t use anyone else.
A job well done and professionalism was 👍
Keep up the good work.
My rugs and carpet looks great. I am very pleased and my daughter will be calling for an appointment along with a neighbor. So all went well.
Every thing. Service was timely and efficient.
This is the first time in many years using Zerorez/ I liked the idea that the carpet was not soaking wet after it was cleaned, and it dried in a timely manner.
There are deep marks on both ends where it was hung! The one end looks like it could be steamed up but the other end looks like the yarn is missing!
We were quoted $288 but were charged an extra $100 to treat stains. I did not expect this and thought it was too much.
Will definitely use again, good service, good product, nice people !!!!
Professional and knowledgeable.
Service person was very nice and knowledgeable. Explained everything in detail. I was very please with the outcome.
The tech did an awesome job answering all my questions.. he called ahead and was on time! The carpets look great!
Technition was very professional. Arrived on time and did a great job on our floors without trying to pressure us into buying other services.
Tech did a very good job.
Great job, hard working, made older floors look like new. Will use your company again.
Thoroughly clean carpets with coffee stains completely removed. Professional, friendly and knowledgeable technician. Kadaja was a joy to have as my technician! Thank you for years of great service.
My carpets came out great. I really like the technician Shaq.
I'm very impressed that the company responded to my feedback. They did the cleaning a second time at no charge. I

I had the best technician!!!!!!